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CORA Physical Therapy
Fort Mill, SC, United States
Patient Services Coordinator Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you
Job Source: CORA Physical TherapyAtrium Health
Charlotte, NC, United States
Overview Job Summary Responsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison between patient, family members, the healthcare team and other support services providers. Serves as a patient advocate, facilitates actions to
Job Source: Atrium HealthMetrolina Nephrology
Charlotte, NC, United States
Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and
Job Source: Metrolina NephrologyNovant Health
Charlotte, NC, United States
Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to: Race Color Religion Sex National origin Age Disability Veteran’s status
Job Source: Novant HealthNovant Health
Charlotte, NC, United States
Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to: Race Color Religion Sex National origin Age Disability Veteran's status
Job Source: Novant HealthNovant Health
Charlotte, NC, United States
Overview Novant Health is seeking a Patient Service Coordinator Lead to be responsible for providing back-up to the clinic administrator for the daily operations of the business office functions of the physician practice. Also responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and colle
Job Source: Novant HealthMedQuest Associates LLC
Charlotte
Job Description Job Description Position Purpose (Mission) In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making pat
Job Source: MedQuest Associates LLCMedquest Associates Inc
Charlotte
Job Description Job Description Position Purpose (Mission) In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patie
Job Source: Medquest Associates IncFort Mill, SC, United States
As a Patient Services Coordinator at CORA, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. This is a full-time position .
Who We Are:
CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right .
What You’ll Love About Us:
· Medical, dental, vision, disability, and life insurance
· 7 paid annual holidays + 2.5 weeks PTO that grows with time
· 401k Retirement & savings plan
· Career growth opportunities within CORA
· Leadership development: coaching, mentorship, and skill-building activities
What You’ll Need:
· High School diploma or GED required
· Previous customer service experience within the last two years required
· Proficiency with Microsoft Office Suite (Word and Excel) required
· Strong time-management and organizational skills
· Superior written and verbal communication skills
· High level of personal integrity, reliability, and honesty
· Ability to work effectively in teams and autonomously in a fast-paced environment
Bonus Points:
· Prior experience in a healthcare office setting
· Basic medical terminology
· Fluency in Spanish or Creole
What You’ll Do:
· Warmly greet and build rapport with patients through in-person and phone interactions
· Answer incoming calls promptly and politely; screen calls and take/relay messages as necessary
· Verify patient insurance for outpatient therapy benefits (applicable locations only)
· Manage incoming physician referrals and prescriptions
· Provide communication on first visit expectations to all new patients
· Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit)
· Scan patient insurance cards, ID cards, and all other pertinent paperwork to patient files
· Collect co-pay/deductible payments and provide a receipt with each transaction
· Balance daily collection of cash/checks/credit cards at the end of each day ; Submit daily charges to Clinic Manager
· Maintain a tidy and welcoming appearance of waiting room, office space, and therapy gym; sanitize therapy office/gym per CDC guidelines
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
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Patient Services Coordinator jobs in Fort Mill, SC, United States
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