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CORA Physical Therapy
Fort Mill, SC, United States
As a Patient Services Coordinator at CORA, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall pat
Job Source: CORA Physical TherapyAtrium Health
Charlotte, NC, United States
Overview Job Summary Responsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison between patient, family members, the healthcare team and other support services providers. Serves as a patient advocate, facilitates actions to
Job Source: Atrium HealthCORA Physical Therapy
Fort Mill, SC, United States
Patient Services Coordinator Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you
Job Source: CORA Physical TherapyNovant Health
Huntersville, NC, United States
Overview Responsible for providing back-up to the clinic administrator for the daily operations of the business office functions of the physician practice. Also responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and collections and scheduling patient appointments in a timely and accurat
Job Source: Novant HealthNovant Health
Huntersville, NC, United States
Overview: Responsible for providing back-up to the clinic administrator for the daily operations of the business office functions of the physician practice. Also responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and collections and scheduling patient appointments in a timely and accura
Job Source: Novant HealthNovant Health
Charlotte, NC, United States
Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to: Race Color Religion Sex National origin Age Disability Veteran’s status
Job Source: Novant HealthNovant Health
Charlotte, NC, United States
Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to: Race Color Religion Sex National origin Age Disability Veteran's status
Job Source: Novant HealthNovant Health
Charlotte, NC, United States
Overview Novant Health is seeking a Patient Service Coordinator Lead to be responsible for providing back-up to the clinic administrator for the daily operations of the business office functions of the physician practice. Also responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and colle
Job Source: Novant HealthCharlotte, NC, United States
Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.
It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication.
To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We also have a generous profit-sharing plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running.
A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information.
Duties include but not limited to:
Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
Confirms and enters current insurance information
Collects and verifies patient demographic and insurance information
Secures updated annual HIPAA forms
Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
Acknowledges patient arrival in the Practice Management System
Activates lab orders
Greets and guides patients through the registration process
Answers and processes incoming calls asking appropriate questions for optimal direction.
Delivers clinical updates to patients experiencing extended wait times
Follow My Health Portal
Encourages survey completion
Schedules follow up appointments utilizing recall when necessary
Schedules lab appointments
Enters outgoing referral orders
Reconciles encounter forms
Requirements High School Diploma or equivalent.
Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting.
Patient representative experience preferred.
Knowledge of the health care field and medical office protocols/procedures.
Knowledge of specific assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Knowledge of legal and ethical considerations related to patient information.
Patient Services Coordinator jobs in Charlotte, NC, United States
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