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Opus Inspection
Hyattsville, MD, United States
Position Description Customer Service Representative at our Glenarden, Maryland vehicle emissions testing center (VEIP) Job Description: Explain waiver procedures. Review applications for waivers; check VIR for complete and adequate information. Perform waiver inspections and grant or deny waivers according to MVA regulations. Explain waiver den
Job Source: Opus InspectionDomino's Franchise
Stevensville, MD, United States
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but
Job Source: Domino's FranchiseSupply Network
Jessup, MD, United States
Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email, or directly to customers, within an industrial distribution environment. RESPONSIBILITIES: Processes requests for orders, quotations, follow-up on quotat
Job Source: Supply NetworkRXO
Baltimore, MD, United States
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. $500 s
Job Source: RXOUltimate Staffing
Baltimore, MD, United States
Ultimate Staffing is hiring for a Customer Service Representative in Baltimore, Maryland! This is a full time, in-person, Temp-to-Hire position. If you are looking to further your customer service experience with a stable company, apply today! Key Responsibilities * Provide support for inbound callers and answer questions about their account * Inp
Job Source: Ultimate StaffingMindlance
Baltimore, MD, United States
Job Description: PURPOSE: The Rep, Member Service II is responsible for developing new business opportunities within federal agencies and military installations. This position represents the organization in acquisition strategy development, prospecting, and using consultative selling skills to grow and retain membership. ESSENTIAL FUNCTIONS: Under
Job Source: MindlanceRandstad
Baltimore, MD, United States
customer support rep. baltimore , maryland posted may 6, 2024 job details summary $24.81 - $24.82 per hour temporary bachelor degree category management occupations referenceAB_4529177 job details Our client, a global leader in Wealth Management, has a need for an Operations Support role in Baltimore. This role is Hybrid. If you have exc
Job Source: RandstadPandora
Columbia, MD, United States
Do you enjoy providing world class customer experience? Do you have a proven track record of solving complex service problems? Would you like to join a team that helps give a voice to people's loves? If you answered yes to these questions, apply to join the NAM Operations Customer Experience team today! In this position, the Customer Experience Re
Job Source: PandoraMillersville, MD, United States
CuZn are a rapidly growing manufacturer of proprietary technology for the Water Filtration Industry and require a detail focused and self-motivated individual for this Technical Services Rep position. This position requires flexibility, initiative and adaptability to work with both a team-oriented and independent mindset as well as a customer first commitment and will work to assist customers in live online chat, phone enquiries and video calls for all customer service, product and installation enquiries and troubleshooting etc. This role will be responsible for providing technical support to CuZn and Foamulations customers including installation support, answering product questions and assisting with warranty claims. With proprietary tech not produced anywhere else in the world and multiple retail products at the top of their categories on Amazon, we have plenty of growth potential and avenues for advancement for the right candidate.
Responsibilities:
Provide full spectrum of customer service including answering phone calls and live online chats as they come in to answer enquiries, take orders, and troubleshoot issues with products or units in a courteous, professional manner, directly from customers and through Amazon
Will also respond to enquiries via email and live chat and be willing to use video calls to assist customers on an as needed basis
Provide excellent verbal and written assistance for a variety of questions that arise regarding product info, installation assistance, cleaning of equipment, etc.
Provide remote support and administration to engineering team on service bulletins, illustrated parts breakdowns, new product guides, specification sheets, in the form of proof reading, advice, error corrections etc.
Assist customers with determining parts needs and availability and placing orders correctly
Understand and convey company warranty policies; work with customers over the phone on necessary repair or replacement of defective products following warranty policies and guidelines
Will also report any quality issues to engineering and manufacturing teams
Assist with order entry and administrative tasks on an as needed basis and as a part of product training
Be willing to work on video and be involved in development of product tutorials, training and information for company website
Proactively document product details, frequently asked questions & answers, processes and procedures to improve product and company knowledge and provide best in class customer support
Experience & Skills Requirements: Experience in manufacturing, plumbing, or a technical trade environment is preferred but not essential
Familiar and comfortable with Microsoft office, online chat and video calling platforms a benefit
Detail oriented individual with attention to detail and ability to be a self-starter
Proven and extensive customer service experience essential
Education: Associates degree, preferred but not essential
Competencies: The ideal candidate for this role will have an eagerness to learn and prove themselves with the appropriate training provided. You will have a natural skill for talking to customers and building professional relationships while always resolving issues with a high standard of customer satisfaction. You will take pride in your work, have attention to detail, enjoy working with people using a variety of tools and technology as best suited to each customer, and be able to pivot between tools and topics, always ensuring every customer is answered. You will have an enthusiasm and eagerness to learn and work as a part of a team that takes pride in the unique products they produce and keeping their customers happy.
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Email Alert for Customer Service Rep. I jobs in Millersville, MD, United States
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