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Avis Budget Group
Washington, DC, United States
Immediately hiring! If you’re bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them produc
Job Source: Avis Budget GroupOpus Inspection
Hyattsville, MD, United States
Position Description Customer Service Representative at our Glenarden, Maryland vehicle emissions testing center (VEIP) Job Description: Explain waiver procedures. Review applications for waivers; check VIR for complete and adequate information. Perform waiver inspections and grant or deny waivers according to MVA regulations. Explain waiver den
Job Source: Opus InspectionRXO
Baltimore, MD, United States
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. $500 s
Job Source: RXOSupply Network
Jessup, MD, United States
Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email, or directly to customers, within an industrial distribution environment. RESPONSIBILITIES: Processes requests for orders, quotations, follow-up on quotat
Job Source: Supply NetworkAvis Budget Group
Washington, DC, United States
Customer Loyalty Representative Pay Rate: $16.00/hr Up to $3,500 Retention Bonus! Immediately hiring! If you’re bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. What You’
Job Source: Avis Budget GroupRandstad
Baltimore, MD, United States
customer support rep. baltimore , maryland posted 10 days ago job details summary $24.81 - $24.82 per hour temporary bachelor degree category management occupations referenceAB_4529177 job details Our client, a global leader in Wealth Management, has a need for an Operations Support role in Baltimore. This role is Hybrid. If you have exc
Job Source: RandstadCulligan
Millersville, MD, United States
CuZn are a rapidly growing manufacturer of proprietary technology for the Water Filtration Industry and require a detail focused and self-motivated individual for this Technical Services Rep position. This position requires flexibility, initiative and adaptability to work with both a team-oriented and independent mindset as well as a customer first
Job Source: CulliganAvis Budget Group
Washington, DC, United States
Customer Service Representative Immediately hiring! You will help customers in the return of their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Bi-weekly pay Full on the job tr
Job Source: Avis Budget GroupColumbia, MD, United States
Do you enjoy providing world class customer experience? Do you have a proven track record of solving complex service problems? Would you like to join a team that helps give a voice to people's loves? If you answered yes to these questions, apply to join the NAM Operations Customer Experience team today!
In this position, the Customer Experience Representative will be empowered to make decisions to satisfy the customer while still holding PANDORA's values in high regard. The representative is responsible for building brand loyalty and de-escalating complaints by displaying active listening and problem-solving skills. They will guide internal and external customers through the resolution process with valuable product and service information.
Ideal candidates should be comfortable being on the phone for long periods of time and interacting with consumers. Bilingual language ability is a plus. (French/Spanish)
This role is eligible to work a hybrid model, with two work from home days per week .
What you will be responsible for:
Respond to inbound inquiries received by phone and/or email in different queues that service internal and external customers
Record all details of inquiries, comments and complaints as well as details of actions taken in case management system - Salesforce
Identify and leverage the appropriate resources for resolving issues by utilizing thorough knowledge of the organization
Make decisions that achieve the right balance between customer satisfaction and upholding the company's principles and policies
Nurture and improve customer relationships by thoughtfully evaluating and self-reliantly making fair decisions
Assist Customer Experience Department with more challenging internal and external customer complaints or issues
Understand Pandora products well to better assist the customers.
Be willing to work in a highly collaborative environment
Ability to work a flexible work schedule including weekends/holidays. Standard shift, 10:30am - 7:00pm EST .
A bit about you: Vocational/Technical Degree
1-3 years' previous experience in a similar role
Strong interpersonal and written & oral communication skills
Outstanding service orientation
High attention to detail
Professional and personable
Poised under pressure
Strong decision-making skills
Proficient in Microsoft Office applications
Salesforce Experience Preferred
Our Rewards: Comprehensive medical, dental, and vision insurance with multiple plan options available based on your individual or family needs.
An exceptional 401k plan with a 6% employer match and 100% immediate vesting!
Tuition reimbursement for Associate, Bachelor, and Master degrees.
Employee Jewelry discount program!
A peer-to-peer recognition program which allows employees to redeem recognition points for merchandise and travel
A dedicated cafeteria where we offer free breakfast & lunch. There's even coffee, soda, flavored teas and filtered water!
A free, individual gym membership, located only one block away from the US DC.
An array of paid time off benefits such as, vacation, sick, personal days, volunteer day, celebration day, 10 company-recognized holidays and even your birthday!
Customer Experience Rep jobs in Columbia, MD, United States
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