Customer Service Representative
Seattle, WA, United States
Job Title: Customer Service Representative
Position type: Full-time - Contract
Duration: 3 Months
Location: Seattle, WA
Responsibilities:
Answers telephone or greets customers at counter.
Provides information about collections, rates, billing, and account status promptly and correctly.
Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing, and reconciling customer payments.
Maintains appropriate records, prepares requested reports, and performs related word processing, data entry and/or clerical duties.
Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
Participates in training related to customer service work processes, procedures, skills, and safety to ensure optimum customer service.
Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
Requirements: Qualified candidates should APPLY NOW for immediate consideration. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you Gulshan Associate Recruitment gulshaninnovasolutions.com
Pay Range and Benefits: Pay Range: $18 - $20 per hour. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits (based on eligibility) that include the following:
Medical & pharmacy coverage
Dental/vision insurance
401(k)
Health saving account (HSA) and Flexible spending account (FSA)
Life Insurance
Pet Insurance
Short term and Long term Disability
Accident & Critical illness coverage
Pre-paid legal & ID theft protection
Sick time, and other types of paid leaves (as required by law)
Employee Assistance Program (EAP)
About Innova Solutions: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
One of Largest IT Consulting Staffing firms in the USA - Recognized as 4 by Staffing Industry Analysts (SIA 2022)
Clearly Rated Client Diamond Award Winner (2020)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)
Website: Innova Solutions
About Us: Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.
Contact Info: If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrinnovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.
Non-Discrimination Policy: Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
PDN-9b1e5322-2ffb-4947-85ec-515f0c54624f
#J-18808-Ljbffr