IT Applications Trainee

Germantown, TN, United States

IT Applications Trainee

BCForward is currently looking for IT Applications Trainee in Memphis, TN 38125

Position Title: IT Applications Trainee

Location: Memphis, TN 38125

Expected Duration: 12+ Months

Estimated Start Date: 5/13/2024

Pay Rate: $23.90/hr on W2

Skills - Mandatory:

Troubleshooting skills

Have experience in writing queries to extract data from a database using SQL or any backend query language

Knowledge of Web Services and APIs

Multitasking skills

Collaborate with customers and other team members to analyze, understand the concerns, and resolve issues.

Ability to work as a team

Critical thinking - the ability to identify the root cause of an issue and suggest possible solutions

Excellent verbal and written communication skills

Capable of understanding the code and ability to resolve support tickets within the stipulated SLAs with minimal supervision

Optional but preferred: Knowledge of HTML, CSS, JavaScript, and Rest APIs

Have experience using document source control software

Service Now or any IT Service Management (ITSM) tool experience

Corporate Networking experience

Ubuntu/Unix Familiarity

PRIMARY PURPOSE: To be oriented and trained in the software development lifecycle.

Working under close supervision performs the following duties: assists in the development/modification of simple software programs; assists in the development and submission of requirements to programmers; and participates in review sessions with IT colleagues.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES Develops an understanding of IT processes and procedures, including the software development life cycle.

Develops skills and knowledge in required development language to perform assigned tasks.

Under close supervision, assists in the performance of the following duties: Data and system analysis, including loading and balancing creation of derived fields and formatting, process flows and data diagrams.

Requirement development process and unit testing of simple code units.

Development and testing of software using Informatica, PL/SQL, Progress, Microsoft.net or other programming languages as specified.

Investigation of issues and development of resolution in a timely manner with a technical leader.

Follows per-established departmental standards and guidelines as they pertain to design and development; adheres to the goal of delivering and maintaining the highest quality of customer service to our clients.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned.

Supports the organization's quality program(s).

Education & Licensing Bachelors degree from an accredited college or university preferred.

Major in information systems or computer science preferred.

Education in interpreting user requirements, business applications design and development of business applications strongly preferred.

Experience No experience required.

Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script, Perl or Progress 4GL highly preferred.

Skills & Knowledge Excellent oral and written communication skills PC literate, including Microsoft Office products

Excellent interpersonal skills

Ingenuity and creativity Logical approach to problem solving Analytical capabilities

Ability to work under pressure

Attention to detail Tenacity and patience

Understanding of business processes and constraints

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances.

Management retains the discretion to add or to change the duties of the position at any time.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 221957 when responding to this ad.