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Robert Half
seattle, wa
Robert Half is searching for an IT Support Analyst who can assist a eCommerce Platform/SaaS organization in Seattle, WA. This IT Support Analyst will support an ever-growing environment in a Tier 2 capacity. This position is a 6-month contract with the potential to convert that is 100% Onsite. Apply today! Job Duties: Provide support for b
Job Source: Robert HalfCareerBuilder
Seattle, WA, United States
A client of ours at Robert Half is looking for a Regional Service Desk Manager that has experience in a Legal environment or other professional services (Healthcare, Financial, etc.) This position will be responsible for the company's Seattle, Bellevue, Denver, and Anchorage offices and overseeing 5-6 Service Desk Analysts (Tier I & II). This
Job Source: CareerBuilderInsight Global
Kirkland, WA, United States
Job Description Day to Day: · Respond to requests for technical assistance in person, phone & electronically. · Troubleshoot all technical related user issues, including hardware, software, account, and printer issues. · Communicate technical information to both technical and non-technical personnel. · Install and support various software appl
Job Source: Insight GlobalSnoqualmie Valley School District 410
Snoqualmie, WA, United States
Position Type: Technology & Data Support/Computer Technician Date Posted: 3/26/2024 Location: District Office Date Available: 05/06/2024 Operations/AV/Admin Technology Specialist Anticipated start date: May 6, 2024 Weekly working hours: 40 Daily working hours: 8 Wage: $34.43 - $37.76 per hour (2023/24 PSE Salary Schedule) Position Summary: The
Job Source: Snoqualmie Valley School District 410AT&T
Redmond, WA, United States
Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how th
Job Source: AT&TS & K Technologies
Port Orchard, WA, United States
Provides helpdesk and end-user computing support, both hardware and software, for Government Client during day shift operations (0700 - 1530), swing shift operations (1530 - 0000), or graveyard shift operations (2330 - 1000). Assist end-users to use Information Technologies resources efficiently and effectively by providing them with expert assista
Job Source: S & K TechnologiesPikemann LLC
Seattle, WA, United States
Pikemann is searching for a Help Desk Manager to join our Team! The Help Desk Manager is responsible for the administration, maintenance, and support of computer systems, applications, and network infrastructure in Azure and on-premises. Duties and Responsibilities: Participates in the department's mission implementation with the director an
Job Source: Pikemann LLCTEKsystems
Redmond, WA, United States
Description: We are looking to bring on a Service Desk agent for a 12 month contract. They will come in working as an End User Support Tech meaning that they'll handle customer issues in person, via phone, via email, etc. They need to have had previous experience within complex troubleshooting of hardware and software issues related to Windows 11,
Job Source: TEKsystemsBellevue, WA, United States
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company that specializes in global climate technologies. It operates in the Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating, ventilation, and air conditioning (HVAC) systems, and commercial and residential building services, parts, support, and controls; energy services and building automation.
Position: IT Technician
Location: Bellevue, WA, 98008
Duration: 12 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
Provide prompt and accurate technical support, ensuring a high level of customer satisfaction and adherence to Service Level Agreements (SLAs).
Education/Experience: Bachelor's degree in related technical field or equivalent education/experience.
Certifications to include A+, Security +, Net+, Microsoft, and Dell (certain certifications will be required within a certain timeframe of employment) -
preferred. Entry level - 2 years of experience providing customer support for Windows XP and MS Outlook in a networked environment, including experience performing computer hardware, software, break/fix, and troubleshooting.
2 years of experience supporting MS Office products (or other shrink-wrap software applications) including experience using a commercial trouble ticketing system (such as Remedy) and the ability to track and document actions taken.
Skills and Competencies: Ability to demonstrate outstanding customer service skills.
Strong oral and written communications skills. Ability to demonstrate strong interpersonal skills and the ability to work independently with minimal supervision.
Ability to diagnose and troubleshoot workstation, application, peripheral, TCP/IP, and/or printer problems.
Ability to demonstrate strong organizational skills and the ability to follow documentation procedures.
Must be able to lift and carry computers (approximately 50 lbs.), crawl into tight spaces (such as under desks), and climb ladders as needed to install computers.
Major Job Duties: Perform desk-side Windows XP workstation support in a networked office environment.
Supporting or performing MS Office and Outlook configuration and troubleshooting; software installation and configuration;
new user set up; printer and network file share configuration and troubleshooting; peripheral installation, configuration and troubleshooting; and computer/user moves, adds, and changes. Responsible for reviewing trouble ticket queues, documenting support and diagnostic activities, escalating problems as required.
Accurately and effectively resolving and closing assigned trouble tickets in accordance with SLA requirements.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
IT Technician 1 jobs in Bellevue, WA, United States
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