Inside Sales Coordinator
Torrance, CA, United States
Description
OUR Mission : Delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world class organization.
YOUR Opportunity: It’s time for you to take part in the growth happening during the most exciting time to be a part of this industry! At Johnson Health Tech, we are working to better ourselves through bettering the people who use our fitness equipment.
EVERYONE'S Advantage: “I continue to believe that exercise is medicine that everyone should take — especially in this era of COVID-19,” Robert E. Sallis, MD
Position Overview:
Under the direction of the JW Sales & After Service Manager, the Inside Sales Coordinator is someone who performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This is a non-supervisory position.
Responsibilities:
Direct Sales Customer Relations
o Collaborate with Sales Team on the following
o Conduct weekly call with Sales Reps to review open orders
o Payment Information
o Obtaining credit application and credit card auth forms
o Obtaining tax exempt certificates
o Shipping and installation information
o Creating new quotes and updating existing ones
o Assisting with paperwork and tracking
o Become an additional contact for direct customer sales
o Assist Sales Reps with scheduling additional meetings
· Continue to follow order management process
· Assist with maintaining Sales Force Data Base
· Update Sales Force with product sold so equipment references can be found
· Seek, promote, generate, and communicate potential sales leads to outside sales staff
· Assist in scheduling, organizing, and attending tradeshows
· Assist and attend business to consumer events
· Assist in maintaining showroom
Dealer Sales
· Maintain dealer information data base
· Process dealer purchase orders
· Assist in conducting dealer product training
General Sales Support
· Cross train with other Inside Sales Coordinators for coverage
· Assist and complete special projects as required
· Assist with customer visits to corporate offices or dealer meetings
· Communicate effectively and often with sales team, customers and all internal departments
Maintain Work Practices:
· All paperwork and database entries filled out completely and accurately
· Maintain work area to 5S standards as posted in work area
· Maintains a professional image by projecting a positive and professional demeanor to all internal and external contacts
Marginal Job Functions:
· Follow all related SOP’s
· Other duties and responsibilities as required or assigned
Requirements
Education:
· Associate degree or combination of equivalent of education and experience preferred
· Associates Degree in Business, Marketing or related field preferred
Experience:
· Previous history in Lead Generation, Inside Sales and/or Sales Support
· 1 – 3 years of experience in Administrative Sales support preferred
Other Requirements:
· Proficient in Excel, Work, PowerPoint, Outlook, Internet
· Occasional domestic travel will be required
· Valid driver’s license is required
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
· Health & Dental Insurance
· Company paid Life Insurance
· 401(k)
· Paid Time Off benefits
· Free access to our state-of-the-art onsite workout facility
· Product discounts
· Wellness programs
Discover what it means to belong to a company recognized by Forbes, yet again, as one of the #WorldsBestEmployers of 2021! EOE/M/W/Vet/Disability
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