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Giffordbank
Potomac, MD, United States
Location: St. Joseph, Gifford, Potomac, Thomasboro. You may float between branches when needed. Hours: Monday-Friday: 8:00 AM to 5:00 PM. Saturdays when needed. Part Time Hours: No more than 30 hours per week. Saturdays 8:00 AM - 12:00 PM when needed. Job Description: Provide effective and professional customer service when answering customer qu
Job Source: GiffordbankLightning Spark Marketing
Washington
Job Description Job Description Job Title: Customer Service Representative Job Overview: As a Customer Service Representative, you will be the frontline of our company, providing exceptional service to our valued customers. You will handle inquiries, resolve complaints, and provide information about our products and services. The ideal candidate
Job Source: Lightning Spark MarketingMcDonald's
Oxon Hill, MD, United States
As a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers. You will be responsible for addressing customer inquiries, resolving issues, and providing information about products or services. The ideal candidate will have excellent communication skills, probl
Job Source: McDonald'sTeksouth
Washington, DC, United States
Teksouth, a leading provider of technology and consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, Travel Pay, and Case Management System (CMS) functions for Air Force clients. RESPONSIBILITIES Use Joint Military Pay System to respond to military members' pay in
Job Source: TeksouthLabor Finders
Alexandria, VA, United States
Your Job We are looking for a customer-oriented service representative to provide product/services information as well as accurately and efficiently resolve any developing problems that our customers might face. The ideal candidate is excited to help customers and works with patience, understanding, and excellent communication. Customer service r
Job Source: Labor FindersASHLEY HOME STORE
Falls Church, VA, United States
Retail Office Associates: Full-Time and Part-Time Career Opportunities Our Retail Office Associates are the cornerstones of our success. You can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! Retail Office Associates treat our customers in a cordial, respectful manner of
Job Source: ASHLEY HOME STORECaliber Collision Centers
Clinton, MD, United States
Service Center Clinton - Old Branch Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center a
Job Source: Caliber Collision CentersPenn Foster
Washington, DC, United States
$500 Sign-on Bonus Do you love having fun, meaningful conversations while getting your steps in? We are looking for people just like you! Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. To succeed in this role you will
Job Source: Penn FosterWashington, DC, United States
Advance your career with a Small Business supporting a federal client. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits, including healthcare and 401(K).
Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquires. The information call center will be established with language appropriate translators to serve the traveling public via telephone calls and emails.
This position is currently remote! Residency in the DMV is required.
Responsibilities
Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics.
Provide and respond to live contacts in order to give the appropriate response from provided responses and materials.
Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language.
Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record.
Provide and transfer any reportable communication to the appropriate department.
Answer customers questions; make referrals: help clarify policies and procedures.
Provide general travel assistance information.
Provide information for filing claims with DHS.
Other duties as assigned.
Must be a U.S. Citizen.
Must be able to meet all security eligibility requirements.
Bilingual fluency in English/Spanish is required.
Bachelor of Arts or Science from accredited college or university required.
2 years of customer service experience required.
Additional Skills
Ability to maneuver and use web-based applications; possess excellent verbal and vocal skills, exceptional writing skills and technical acumen.
Applicants selected will be subject to a background investigation and need to meet security eligibility requirements.
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
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Customer Service Representative jobs in Washington, DC, United States
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