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Friends For Life Corporation
Memphis
Job Description Job Description Are you a purpose driven and looking to make a difference in Memphis? Friends For All is looking to add to our team! Why Friends For All: For more than three decades, Friends For All (formerly Friends For Life) has been preventing the spread of HIV and helping those affected by HIV/AIDS live well. Our holist
Job Source: Friends For Life CorporationTerumo Medical Corporation
southaven, ms
Job Summary The IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. Additionally, this role is responsible for th
Job Source: Terumo Medical CorporationFirst Horizon Bank
Memphis, TN, United States
Description Location: On site at location listed in job posting. SUMMARY Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work within that system. Acquires and documents knowledge, both t
Job Source: First Horizon BankEnvolve Inc
Memphis, TN, United States
Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. Envolve offers a wide variety of opportunities from residential apartment
Job Source: Envolve IncTHORNDALE PARTNERS
Memphis, TN, United States
Job description TITLE: Technical Support Specialist COMPENSATION: $20 - $24 while on Contract ROLE TYPE: Contract to hire LOCATION: La Vergne, TN (REMOTE 2 Days/Week after training) OVERVIEW: Technical Support Specialist We are looking for a Technical Support Specialist to join an industry leading organization to collaborate with technicians t
Job Source: THORNDALE PARTNERSNovaTech
Memphis, TN, United States
At Novatech, we are on a mission to provide exceptional customer service in the business solutions industry. From managed print and managed IT to cybersecurity and cloud solutions, Novatech helps increase profits by empowering businesses to increase productivity, lower costs and drive growth through expert guidance and support of cutting-edge techn
Job Source: NovaTechWogan Group
Memphis
Job Description Job Description Overview: We are seeking an experienced Operations/Executive Assistant to join our dynamic property management team. The ideal candidate will possess exceptional organizational skills, attention to detail, and a proactive mindset to support our operations and executive team. This role will involve a diverse range
Job Source: Wogan GroupWogan Group
Memphis, TN, United States
Overview: We are seeking an experienced Operations/Executive Assistant to join our dynamic property management team. The ideal candidate will possess exceptional organizational skills, attention to detail, and a proactive mindset to support our operations and executive team. This role will involve a diverse range of responsibilities. Key Responsi
Job Source: Wogan GroupMemphis, TN, United States
Job Description:
Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks
Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software
Installing Printer drivers, IP Printing/Cloud Printing
OneDrive Setup and migrations w/ OneNote Cloud Sharing
Attempt Data Recovery on failed systems
Troubleshoot Encryption issuesTroubleshoot Password issues
MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 foremployees using iPlanet and O365
Mac LAN / WAN connectivity troubleshootingNetwork Troubleshooting task
Diagnose cabling issues
Network port connectivity verifications
Locating rogue networking devices
Networking component swapouts (Router, Switch, WAP)
Ability to become familiar with approved hardware
Cisco VOIP installation and troubleshooting supportLAN / WAN support and troubleshooting
Ability to utilize TACACS to view switch information
Ability to utilize NetDB to perform port assignments
Customer Communication Skills
Ability to maintain composure with challenging customers
Able to direct customers to correct support groups
Time and resource management
Workload Prioritization
Sense of urgency
Need Spotlight and Tech Service KB access
Due to testing environments...must be able to support all field equipment that FieldTechs support i.e. PSCAN, STARBASE, POS, FSM, Ship N Get, Drop Box.Additional skills & Support required
Freight - Level of support provided prior to Execnet
Manage Freight HQ PCL
Tech would order pc equipment through freight depot
Break/Fix / Temp replacements - Escalated with Freight Depot
Cell support - tech setup/troubleshooting of cell phones (non mgmt. included)
Ready and assist with video conferencing equipment
New board room video equipment
Will have some assistance with Video Conference Room support
Maintain Video Conference Equipment
Point of contact for Level 3 video conferencing - Point to point bridging
Networking - Troubleshoot, cross-connects, monitor port utilization, Wireless APswap-out, Switch Install/Swap-out
Work w/ Network Engineer
Cisco VOIP support (Install / Troubleshooting)
Intermediary between multiple support groups
Setup and troubleshoot new-tech non-standard devices (Typically PC equipment,accessories)
Setup and troubleshoot Apple Devices (iPhone, iPad, MacBook, iMac, MacMini)
Support Specialist jobs in Memphis, TN, United States
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