Manager, IT Asset Management
Scottsdale, AZ, United States
Oversees the daily operational activities of the IT Asset Management Program including, but not limited to, short-term & long-term strategy/implementation; operating plans & budgets; value generation initiatives; policies, processes, procedures, systems, and reporting. Ensures that department goals are met and adheres to budget. Tracks and manages the organization's hardware and software technology assets across the ITAM lifecycle.
Essential Functions:
Leads daily operational activities of IT Asset Management team (ITAM), responsible for overall performance of program. Monitors and reports on performance of team and provides direction/ feedback to team members to improve efficiency and effectiveness of processes, procedures, systems and reporting.
Executes ITAM best practices in governance, process and communications and supports integration across the organization. Provides input into policy, process, procedure, systems and reporting improvements/ enhancements. Provides recommendations to ensure program is operating and performing according to expectations.
Manages and participates in activities to audit budgetary spend, monitors inventory levels for hardware and software. Facilitates the request, procurement, and purchase of IT hardware and software in coordination with Procurement, including purchase requests for serialized assets and direct purchases for peripherals and supplies.
Define, review, and maintain the approved hardware and software lists and IT Asset Catalog.
Oversees and ensures accuracy of the IT Asset repository for hardware assets across all locations and software license utilization.
Track hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposal.
Manage the receipt of hardware including inspection, validation, and shipment tracking.
Facilitate the retirement and disposal of hardware assets in coordination with third-party disposal services.
Manage the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portals.