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Prokeep
New Orleans, LA, United States
About Us Prokeep is a software company that has developed the first and only communications and commerce platform built exclusively for the $100+ billion wholesale distribution market (i.e. plumbing, electrical, HVAC, etc.). We have assembled a team of employees, customers, and world-class investors to truly revolutionize how commerce is done in w
Job Source: ProkeepPenn Foster
New Orleans, LA, United States
Job Description Accepting external candidates who reside in New Orleans, LA or Austin, TX only and will be required to report to a Procore office on Wednesdays. Internal candidates are eligible to apply wherever you are located in the US. We’re looking for a Customer Success Manager - Mid Market to join Levelset, a Procore Company, in the Custome
Job Source: Penn FosterProcore Technologies
New Orleans, LA, United States
Job Description This is a Hybrid role coming into the New Orleans office 4x per month 1121 Josephine St, New Orleans, LA 70130 Are you obsessed with creating delightful customer journeys, crafting impactful messages and driving website visitors to take action? Do you want to work for a company that exists to improve the lives of everyone in one of
Job Source: Procore TechnologiesKnewin
New Orleans, LA, United States
Job Description We’re looking for an Account Executive, Enterprise to join Levelset a Procore Company's Sales Team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic enterprise accounts. You’ll focus on companies that can benefit f
Job Source: KnewinProcore
New Orleans, LA, United States
Company DescriptionJob Description We're looking for an Account Executive, Enterprise to join Levelset a Procore Company's Sales Team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic enterprise accounts. You'll focus on companies
Job Source: ProcoreIdea Village
New Orleans, LA, United States
We’re looking for an Account Executive, Enterprise to join Levelset a Procore Company's Sales Team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic enterprise accounts. You’ll focus on companies that can benefit from Levelset's wo
Job Source: Idea VillageProcore Technologies
New Orleans, LA, United States
Job Description We’re looking for an Account Executive, Enterprise to join Levelset a Procore Company's Sales Team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic enterprise accounts. You’ll focus on companies that can benefit fro
Job Source: Procore TechnologiesProcore Technologies
New Orleans, Louisiana
Job Description We’re looking for an Account Executive, Enterprise to join Levelset a Procore Company's Sales Team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic enterprise accounts. You’ll focus on companies that can benefit fro
Job Source: Procore TechnologiesNew Orleans, LA, United States
Job Description
If you read the below description and feel this position excites you, but your experience does not add up 100%, we encourage you to still apply and tell us why! We look forward to learning what makes you passionate and purposeful.
Customer Success jobs are ranked as one of the top 25 Best Jobs in America. According to a 2019 study by Gainsight, Customer Success is one of the top 10 fastest-growing career paths in the world right now, with a 736% growth rate since 2015. Over 70% of Customer Success teams work in the Software & IT industry, and there are nearly an equal number of women (47 percent) and men (48 percent) working in the profession globally. Are you ready to level up your skills in a Customer Success career path?
We’re looking for a new Customer Success Manager, SMB, to own the relationship and expand value with our customers. You will be measured on: customer retention and expansion revenue through upsell/ cross-sell. This role works with our Small Medium Business (SMB) customers.
The overall position will be expansive and will provide you with a suite of transferable and marketable skills that will position you well to advance your career within or outside of Levelset. You’re also entering the growing market of Customer Success functions receiving heightened recognition in the SaaS industry. This position will be based in Austin, TX or New Orleans, LA. We’re looking for someone to join us immediately.
What you’ll do:
Champion the relationship from the beginning of our customer’s journey and take full ownership of your customer portfolio
Engage and Renew annual customers by driving value and helping them to achieve their business outcomes
Provide proposals over problems when it comes to your customers’ needs
Create Payment Heros by increasing your customer adoption, stabilizing retention, and promoting loyalty
Tackle challenges with positivity and enthusiasm
Identify account expansion opportunities and work closely with the Account Management team to deliver additional value to customers.
Consistently execute unique daily touchpoints and advocate customer needs and issues across departments – sales, operations, product and development
There may be the occasional travel requirements for in-person customer visits
What we’re looking for:
Experience and demonstrated comfort working in a customer-facing role
A goal-oriented self-starter who brings positive energy to collaborative environments
An intellectually curious, resourceful, and driven multi-tasker with a strong ability to work independently as well as with others
Proficiency with Standard Business Applications and Operational Applications
About Levelset
Levelset, a Procore company, is building the software that empowers people in construction to get what they earn. We provide cloud-based construction management software that makes lien rights, payment paperwork, and compliance in the construction industry simple and stress-free, so contractors and suppliers can get paid faster, have easier access to capital, and less surprises.
Additional Information
Base Pay Range $48,960-$67,320 plus commission for an estimated on-target earnings of $61,200-$84,150. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.
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Levelset - Customer Success Manager, SMB jobs in New Orleans, LA, United States
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Get ready to discover your next great opportunity.