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CFA Institute
Springfield, MA, United States
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? T
Job Source: CFA InstituteHome Depot
Enfield
**Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, addr
Job Source: Home DepotThermo Fisher Scientific
Agawam, MA, United States
Job Description Customer Experience Specialist I Location: Agawam, MA Schedule: mid-shift, 11am - 7pm (may vary slightly based on need) Position Summary: The Production Customer Support Specialist will be supporting the activities around the operational management and maintenance of customer-specific requirements. This position will interface
Job Source: Thermo Fisher ScientificDesigns for Health
Suffield, CT, United States
Designs for Health is an industry-leading and rapidly growing manufacturer and distributor of nutritional supplements offered primarily through health care practitioners. By providing comprehensive support through our extensive product line, ongoing clinical education, and practice development programs, Designs for Health helps practitioners realiz
Job Source: Designs for HealthDESIGNS FOR HEALTH INC
Suffield
Job Description Job Description Designs for Health is an industry-leading and rapidly growing manufacturer and distributor of nutritional supplements offered primarily through health care practitioners. By providing comprehensive support through our extensive product line, ongoing clinical education, and practice development programs, Designs
Job Source: DESIGNS FOR HEALTH INCBlackhawk Network
Springfield, MA, United States
Overview: As a Customer Experience Analyst l will learn and be mentored to project manage and implement programs and products for Customer Service Operations. As a Customer Experience Analyst l will learn to collaborate with business leaders and cross-functional teams as the customer advocate to enhance the customer experience with company servic
Job Source: Blackhawk NetworkThermoFisher Scientific
Agawam
**Job Description** **Customer Experience Specialist I** Location: Agawam, MA Schedule: mid-shift, 11am - 7pm (may vary slightly based on need) **Position Summary:** The Production Customer Support Specialist will be supporting the activities around the operational management and maintenance of customer-specific requirements. This position will int
Job Source: ThermoFisher ScientificBest Buy
Holyoke, MA, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuySpringfield, MA, United States
PT Customer Experience Manager Needed page is loaded **PT Customer Experience Manager Needed**
**PT Customer Experience Manager Needed**
locationsHadley-325 Russell St Unit B time typePart time posted onPosted Today job requisition idR00125973 Store - HADLEY, MA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
**To review a comprehensive list of benefits, please visit**
**CT and CO only -To review pay ranges for the position you are applying for, please visit**
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.**Major Activities**
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of the class and in-store events in accordance with Company program
* Lead the Omni channel processes
* Manage and execute shrink and safety programs
* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross trained in Custom Framing selling and production
**Other duties as assigned**
**Preferred Type of experience the job requires**
* Retail management experience preferred
**Physical Requirements**
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
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PT Customer Experience Manager Needed jobs in Springfield, MA, United States
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