ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Performance Food Group
South Windsor, CT, United States
99632BR Job Title: Customer Svc Rep Location: Vistar-New England (1035) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to su
Job Source: Performance Food GroupMidas CANTON 4289
Canton, CT, United States
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for general service technicians that are able to work independently of others, while also being able t
Job Source: Midas CANTON 4289DFS Trading Limited.
Enfield, CT, United States
**Customer Experience Advisor** City Enfield Schedule Type Part Time Contract Type Retail Support Salary Range 14362.20 - 14362.20 GBP per Year **About you** Our Customer Experience Advisors are passionate about delivering the ultimate customer experience. Supporting the store in achieving results and being the first point of contact for c
Job Source: DFS Trading Limited.The Michael's Companies
, CT, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Hanover-7665 Arundel Mills Blvd time type Full time posted on Posted 2 Days Ago job requisition id R00254462 Store - BALT-ANNE ARUNDEL, MDDeliver a customer centric shopping experience by managing and delivering effective front
Job Source: The Michael's CompaniesLife Technologies (Thermo Fisher Scientific)
Agawam, MA, United States
Job Description Customer Experience Specialist I Location: Agawam, MA Schedule: mid-shift, 11am - 7pm (may vary slightly based on need) Position Summary: The Production Customer Support Specialist will be supporting the activities around the operational management and maintenance of customer-specific requirements. This position will interface
Job Source: Life Technologies (Thermo Fisher Scientific)Pratt Industries, Inc.
Springfield, MA, United States
POSITION TITLE: LEAD C USTOMER SERVICE REPRESENTATIVE REPORTS TO: Customer Service Manager SUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer new Items either directly from customers or sales representatives. Work directly with Production to maximize number of
Job Source: Pratt Industries, Inc.Travelers
Hartford, CT, United States
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultu
Job Source: TravelersEversource Energy
, CT, United States
Experience a **community** of support **Administrator, Customer Experience Research** 03/03/2022 **Locations** Manchester-NH; Windsor-CT; Springfield-MA; Westwood-MA Apply Later **** **Role and Scope of Position:** This position works within the Voice of the Customer (VOC) Team to bring awareness of customer satisfaction information and
Job Source: Eversource EnergySuffield, CT, United States
Designs for Health is an industry-leading and rapidly growing manufacturer and distributor of nutritional supplements offered primarily through health care practitioners. By providing comprehensive support through our extensive product line, ongoing clinical education, and practice development programs, Designs for Health helps practitioners realize successful health outcomes for their patients. The company has two manufacturing plants and four distribution centers in the United States and its products are distributed in five continents.
Location: Hybrid Remote within commuting distance of the Suffield, Connecticut office.
Schedule: M-Th 11:30 am - 8:00 pm EDT & Friday 8:30 am - 5:00 pm EDT
Position Overview
Our Customer Experience Reps provide exceptional communication and high-level customer management by going above and beyond to bring forth professional, courteous, and efficient service. This position will manage the various process tasks for the customer and proactively communicate throughout while providing best-in-class service. You will utilize your strong problem-solving skills to effectively handle situations that arise with dissatisfied customers.
Essential Job Functions
Build positive and sustainable relationships and trust with customers through open and interactive communications.
Demonstrate organizational abilities to effectively manage a customer through internal processes.
Take initiative and go above and beyond to satisfy customer's needs.
Ensure the efficient, accurate and timely completion of all customer requests including order entry ensuring best-in-class customer satisfaction.
Proactively communicate to customers
Respond to a high volume of incoming calls utilizing effective listening and communication skills to identify customer problems, needs, and opportunities.
Resolve customer inquiries, concerns and complaints via phone, email, mail, or social media; provide appropriate solutions and alternatives; follow through to ensure
resolution.
Follow communication procedures, guidelines and policies.
Track and follow-up on all customer requests in a timely manner.
Requirements High School diploma, general education degree, or equivalent.
Previous customer service support experience is preferred, however, not required.
Strong organization, negotiation, and problem-solving skills.
Exceptional communication skills including strong phone contact handling skills and active listening.
Exceptional customer service focus.
Strong product knowledge with the ability to learn codes for multiple products.
Ability to work under pressure.
Proficiency in the use of MS Word, Excel, Outlook, Access and Email.
Ability to tactfully handle stressful and difficult situations.
Able to meet strict deadlines while maintaining attention to detail and accuracy of work.
Ability to make decisions independently based on established policies, procedures and guidelines.
Possess a helpful, friendly, and service-oriented attitude.
Ability to multi-task, prioritize, and manage time effectively.
Benefits 100% company-paid medical insurance premiums for employee + children.
100% company-paid life insurance benefits.
100% Company-paid short-term and long-term disability insurance
Company funded Health Reimbursement Account.
Flexible spending account (FSA) for medical or dependent care.
Group dental, vision, and other ancillary benefits.
401K plan with company-match up to 4% after the first year of employment.
Employee allowance and discount for company products for personal use.
Quarterly bonuses, personal and department.
Privacy
Your application for this position is subject to Designs for Health's Privacy Notice for Job Applicants and Workforce Members. Designs for Health does not sell your personal information, nor does Designs for Health share it for purposes of cross-context behavioral advertising.
Our Commitment to Diversity, Inclusion & Belonging
Designs for Health is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment where all employees can grow and thrive. Our employees form meaningful and often life-long connections while working at Designs for Health. We are all passionate about our mission of designing a well world, together.
Customer Experience Rep jobs in Suffield, CT, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.