Senior Sales Manager

Washington, DC, United States

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values

Maximize revenue by selling all facets of the hotel to previous, current and potential clients

Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements

Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented

Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue

Develop and conduct persuasive verbal sales presentations to prospective clients

Articulate and leverage the benefits of the hotel to close sales opportunities

Travel locally to conduct outside calls, promote the hotel and review competition

Follow sustainability guidelines and practices related to HHM’s EarthView program

Perform other duties as requested by management

Work schedule varies and may include occasionally working on holidays and weekends

Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard

Moderate travel between hotel and client’s locations required

Responsibilities Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values

Maximize revenue by selling all facets of the hotel to previous, current and potential clients

Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements

Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented

Coordinate various departments' participation in servicing accounts

Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue

Develop and conduct persuasive verbal sales presentations to prospective clients

Articulate and leverage the benefits of the hotel to close sales opportunities

Travel locally to conduct outside calls, promote the hotel and review competition

Represent hotel at trade shows

Follow sustainability guidelines and practices related to HHM’s EarthView program

Perform other duties as requested by management

Work schedule varies and may include occasionally working on holidays and weekends

Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard

Moderate travel between hotel and client’s locations required

Overview

Opportunity: Senior Sales Manager...

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Potential Career Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.

• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.

• Coordinate various departments' participation in servicing accounts.

• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Articulate and leverage the benefits of the hotel to close sales opportunities.

• Travel locally to conduct outside calls, promote the hotel and review competition.

• Represent hotel at trade shows.

• Follow sustainability guidelines and practices related to HHM’s EarthView program.

• Perform other duties as requested by management.

Position Requirements

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.

• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.

• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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Source: HHM Company information

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada. Additional information on HHM can be found at hhmhotels.com.

Hospitality, Real Estate, Travel & Tourism, Travel, Food and Beverage, Tourism, Leisure, Travel & Tourism, Food & Beverage Services, Event Management, Lodging

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