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Danta Technologies
Portland, OR, United States
Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equipment's. Abili
Job Source: Danta TechnologiesTEKsystems
Portland, OR, United States
Description: A major client in Portland is looking at add Desktop Support Technician as an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with strong customer service and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 2 & 3 Desktop-focused. About: Onsite in Beaverto
Job Source: TEKsystemsThe Rockridge Group
Hillsboro
Job Description Job Description Job Title: Desktop Support Technician – L2 Location: Hillsboro, Oregon Summary: We are looking to hire a skilled L2 Deskside Support Technician to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installati
Job Source: The Rockridge GroupeTeam
Tualatin, OR, United States
REQUIREMENTS : Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT eq
Job Source: eTeamDanta Technologies
Tualatin, OR, United States
Position : Desktop Support Location : Tualatin, Oregon Job Description : REQUIREMENTS: Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardw
Job Source: Danta TechnologieseTeam
Portland, OR, United States
Job Description Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT eq
Job Source: eTeamResource Logistics
Oregon City, OR, United States
REQUIREMENTS : Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT eq
Job Source: Resource LogisticsCorVel
Portland, OR, United States
CorVel Corporation, a leading provider of claims management and billing technology, is looking for an energetic IT Support Specialist. The Specialist will report to the ESDM Manager, participating in all assigned activities needed to support the company’s computers, software and dependent. This position is Hybrid, working in our Downtown Portland o
Job Source: CorVelPortland, OR, United States
Job Brief:Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
Responsibilities:
Skills Required:
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Desktop support technician jobs in Portland, OR, United States
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