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NEMAS INTERNATIONAL LLC
San Diego, CA, United States
Nemas International is looking for a customer service representative to join our team remotely. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interacti
Job Source: NEMAS INTERNATIONAL LLCBkmofficeworks
San Diego, CA, United States
Responsible for the entire sales order fulfillment process, including management of customer orders from order entry point through punch list, providing support to sales personnel, and accurate and timely service to customers. Coordinates order entry, order management, demo fabric, testing for COM, factory interface and close-out of orders. ****Spe
Job Source: BkmofficeworksAM/PM
San Diego, CA, United States
Description We are seeking Customer Service Representatives for our company. We offer competitive benefits such as 401K, vacation, sick time and more! We take pride in providing a safe, friendly, fast & clean experience to all of our customers ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Issue receipts, refunds, credits, or changes due to customers.
Job Source: AM/PMCole International
San Diego, CA, United States
This job provides customer service in a call center environment by primarily receiving and responding to telephone inquiries from policyholders, beneficiaries, providers, agents, or others for information concerning insurance policies by performing the following duties. Duties/Responsibilities: Provides information and assistance to providers, ag
Job Source: Cole InternationalAPR Consulting
San Diego, CA, United States
APR Consulting, Inc. has been engaged to identify a Customer Service Representative. Location: 5855 Copley Drive San Diego, CA 92111 Position: Customer Service Representative Pay Rate: $ 22.63/hr. Duration: 13 weeks Expected Shift: Mon-Fri, (8:30am-5pm PST), ON-SITE Job Description: Under the supervision of the Customer Service Supervisor, the
Job Source: APR ConsultingApex Systems
San Diego, CA, United States
Job#: 2024566 Job Description: Customer Service Representative (Healthcare) Location: San Diego CA (on site role) If interested, please send your qualified resume to [email protected] . Start Date : 6/10/24 and 8/12/24 Shift : Monday-Friday: 8:00am-5:00pm The overall objective of this position is to perform the account maintenance, billing,
Job Source: Apex SystemsXylem
San Diego, CA, United States
Description Xylem seeks to hire a Customer Service Representative – San Diego, CA If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are
Job Source: XylemnVent
San Diego, CA, United States
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Acknowledge and resolve customer complaints. Resolve product or servi
Job Source: nVentSan Diego, CA, United States
Company Details:
Preferred Employers Insurance, A Berkley Company ( Preferred ) specializes in providing workers compensation insurance to California business owners. The company serves four major Product/Client Segments: Small Business, Mid-Sized CORE, Larger Businesses (Middle Market) and Group Association Members (Programs). The companys distribution partners (agents & brokers) number just under 400 locations throughout the state. Preferred serves 11,000 policyholders and provides medical claims handling and claims management for policyholders as needed to care for injured workers. The company is rated A+ Superior by industry-rating organization, AM Best & Company.
Company URL: https://www.peiwc.com/
The Company is an equal employment opportunity employer.
Responsibilities:
The Customer Service Representative is responsible for learning company policy and procedure in relation to policy administration and claims first notice of loss. This representative provides a high level of customer service and also provides general administrative support to other departments such as premium audit, premium accounting, and underwriting. The Customer Service Representative must exhibit a degree of competency, productivity, timeliness and accuracy, while exercising appropriate judgment and must also be a team player.
Key functions include but are not limited to:
Handle phone, email and live chat requests in a professional and courteous manner
Resolve insured, broker and claimant inquiries with exceptional customer service
Process premium audits & payments
Create payment histories
Assist callers with Company website and banking site login
Obtain necessary information to create a claim and perform data entry to setup new claims, create activity notes and search database for coverage
Send initial claim letters and forms to employers and injured workers
Collaborate with other team members when assistance is needed
Complete various related tasks and projects as assigned
Qualifications:
Bachelors degree preferred
Administrative office work experience in the Workers Compensation Insurance Company preferred
Previous customer service experience
2+ years office environment work experience
Strong written and verbal communication skills Spanish speaker a plus
Proficient with MS Office software and PC applications and systems
Friendly and enthusiastic
Additional Company Details:
We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
Base Salary Range: $16.55/hour - $25.78/hour
Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details:
Sponsorship not Offered for this Role
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Customer Service Representative jobs in San Diego, CA, United States
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