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CUSTOMER SERVICE

Phoenix, AZ, United States

JOB TITLE: Sales Representative/Counter sales

EMPLOYER: AutoFit Inc.

DEPARTMENT: Sales

REPORTS TO: Sales Manager

DUTIES AND RESPONSIBILITIES:

Providing a superior customer service experience to all walk-in contact and phone contact customers

Generates and develops new business to meet specified production goals.

Maintains and nurtures existing client relationships.

Responds to all inquiries and requests in a timely and professional manner.

Understands and communicates information regarding company products, services, and policies, and procedures to new and existing clients.

Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.

Performs other related duties as assigned by management.

QUALIFICATIONS: High School Diploma/GED equivalent required.

Bilingual, English, and Spanish.

Customer service background.

Prior automotive experience and knowledge of automotive parts preferred.

Must be a self-starter and proactive.

Commitment to excellence and high standards.

Excellent written and verbal communication skills.

Good judgement with the ability to make timely and sound decisions

Creative, flexible, and innovative team player

Strong organizational skills; able to manage priorities and workflow.

Proficient in Microsoft Office.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand and walk

Continually required to sit

Continually required to utilize hand and finger dexterity

Continually required to talk or hear

Continually utilize visual acuity to use a keyboard

Occasionally required to lift/push/carry items up to 50 pounds

JOB TYPE: Full-time

SCHEDULE: Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PM

Require working some Saturdays.

PAY: Hourly wage and commission

BENEFITS Health insurance

Vision insurance

Accident Emergency Treatment Benefit

PTO, sick days, and vacation days

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CUSTOMER SERVICE jobs in Phoenix, AZ, United States

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