IT Support Apprentice
New York, NY, United States
The IT Support Apprentice is responsible for working under the direction of the IT Support team to assist with the daily operations of a fast-paced public relations firm experiencing rapid growth. We are looking for an eager junior IT person that is proactive, not afraid to take on new tasks, and has an overall "can-do" attitude.
Responsibilities:
Install, troubleshoot and resolve common software and hardware issues in a quick and efficient manner
Run regular software updates, latest security patches, etc. to ensure that all machines are up to date and protected
Set up computers, phones and desks for new hires
Printer upkeep and maintenance
Assist with IT-related meeting setup
Required Skills/Qualifications: Bachelor's degree in Information Technology
Internship or other equivalent exposure to working in IT support
Knowledge of Windows 10/11 Operating systems
Knowledge of Microsoft Office
Knowledge of iPhones and Android phones
Experience working with Laptop and desktop hardware
Entry level or classroom exposure to Active Directory (creating, disabling, modifying accounts)
Entry level or classroom exposure to Office 365 Administration or Exchange Admin Center experience
Must be willing to commute to NYC office 2-4 days a week
Preferred Skills: Mac operating systems and hardware knowledge
Microsoft Teams experience
Basic networking fundamentals understanding (DNS/DHCP/etc.)
Computer hardware repair and part replacement
NYC salary - $17/hour
Prosek Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.