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The Phoenix Group
new york city, ny
Our client, a prestigious law firm, is seeking a Helpdesk Technician to support their team! Primary Duties and Responsibilities: Answers IT help desk calls, manage help desk email account and ticket logging, follow-up and closure Provides computer hardware and software technical support both in person and remotely to all end users Performs softwar
Job Source: The Phoenix GroupPomeroy
united states
We are currently seeking a System Administrator . The System Administrator will provide excellent service and meet client needs while offering effective technological solutions to the organization with a focus on Active Directory and M365 Administration. General Function: maintains, and troubleshoots required client software and hardware to per
Job Source: PomeroyClarity Technology Solutions
united states
** Please note the position is in Plain City, Oh and requires the person to be local to our office. Hours: Weekdays (8:30-5) Occasional evenings or weekends for customer migrations Client Demographics Small businesses: 20-100 employees Some travel required to clients located in Central Ohio, counties to include: Union, Delaware, Logan, Morrow, Fra
Job Source: Clarity Technology SolutionsLHH
united states
LHH Technology has partnered with an amazing non-profit organization whos mission centers around creating positive change within the community. They are seeking a entry level IT Specialist who will be responsible for basic computer networks, op systems and working with their users on a regular basis. Responsibilities Installs, configures, and mai
Job Source: LHHSystem Soft Technologies
united states
This role is 100% Remote. This is an IT Help Desk role for the HEALTHCARE Industry. Comments/Notes: 100% remote 6 month CTH (Will convert or extend depending on performance) 5 positions class starts in February 18/hr pay Job Description: Position Purpose The CSRM IS Technical Support Specialist serves as a resource and local primary point of cont
Job Source: System Soft TechnologiesGood Day Farm
united states
Summary The IT Support Specialist role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person
Job Source: Good Day FarmAVASO Technology Solutions
united states
Position: - Information Technology Support Specialist Employment Type: - Full Time Employment Role: - Onsite Location:- Westborough, Massachusetts, United States Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve chal
Job Source: AVASO Technology SolutionsSierra Solutions
new york city, ny
Job Summary Our client is a clinical-stage emerging Biotechnical firm based in NYC. We are looking to hire an IT Specialist to work under the Head of IT and provide IT support as needed. This hybrid role is in a fast-paced office environment (3 days/week onsite). Primary Responsibilities Respond to technical support requests, troubleshoot, resolve
Job Source: Sierra Solutionsunited states
!!THIS ROLE IS ONSITE!!
Job Description
The Service Delivery Analyst Administrator is responsible for providing 50% first and 50% second level technical support for all client service requests
Context of Job:
The Service desk Analyst provides some front line support for end-user requests and will liaison between the North America Regional Service Desk and other IT departments to ensure the clients have windows/desktop, networking and systems support when needed.
Job Requirements
Implement new and existing hardware (e.g. desktops, laptops, printers, etc.) This includes, but is not limited to installing, configuring, moving and maintaining hardware and software, ensuring remote user connectivity and addressing any problems that may arise pertaining to the functionality of end users.
Provide all PC hardware and software updates and upgrades. Requires to stay in touch with new technologies, techniques and standards; attending appropriate technology and service classes as necessary in order to serve the business groups. Answer a high volume of calls, keeping up with emails and maintaining a rapid response rate according to agreed standards.
Establish and maintain the security of our Windows environment, adhere to the organizations policies, procedures and industry best practices.
Input all information relating to client calls/IM/emails/WALK INS received using ticketing handling/resolution application. Maintain detailed and accurate records of requests/incidents, problems and resolutions, building an ever growing knowledge base.
Day-to Day support of all Windows based products for Desktops and Laptops.
Monitor and implement all Microsoft patch releases on desktops and laptop PCs.
Maintain/Update user accounts in Active Directory.
Installation of current software applications and MS patching utilizing SCCM.
Provide support and facilitate remote access to user population (laptop support).
Communicate and interface with clients and with other IT support groups.
Research and recommend solutions for client needs during our group meetings or make suggestions based on what is available in the industry.
A/V support
Coordinate Moves
6009
Information Technology Support Specialist jobs in united states
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