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Concero
united states
!!THIS ROLE IS ONSITE!! Job Description The Service Delivery Analyst Administrator is responsible for providing 50% first and 50% second level technical support for all client service requests Context of Job: The Service desk Analyst provides some front line support for end-user requests and will liaison between the North America Regional Service
Job Source: ConceroHayward Tyler
united states
Department Focus The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure. Job Description and Duties Job Summary: This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will
Job Source: Hayward TylerRussell Tobin
united states
The Information Technology team at Russell Tobin & Associates is supporting a top healthcare organization that has an opening for an IT Support Specialist. Location: Fargo, ND 58103 Duration: 3 Months plus Pay Range: $18/hr-$24/hr on W2 (DOE) Additional Info: Possibility for travel between client locations. Requirements: Bachelor’s degree requi
Job Source: Russell TobinSTEM Search Group
united states
What you'll do… Provide technical assistance to executives and team members. Remote support will entail using remote tools, Teams, phone, and email. Troubleshoot and resolve hardware and software issues efficiently. Maintain detailed records of problem-solving processes within a ticketing system and documentation. Collaborate on process enhancement
Job Source: STEM Search GroupFranklin Fitch
new york city, ny
IT AV Specialist | NYC | Up to $100k + Bonus Do you have over 3 years of experience in AV? Are you looking to progress into senior & lead positions? Client: International law firm with over 10 global offices, operating within the technology and finance sectors. You will provide white-glove AV support to lawyers and executives where you will tr
Job Source: Franklin FitchUTEC
united states
Job Title: Information Technology Support Specialist Reports to: Director of Information Technology Type: Full Time Category: Information Technology Background on UTEC, INC.: UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused
Job Source: UTECRiverstrong
united states
Riverstrong is looking for driven IT Support Specialists with the grit and energy to help us grow in an MSP start-up environment in the Eugene, Salem, and Portland, Oregon regions. The ideal candidate will be experienced in an IT Support consulting or MSP Help Desk environment while maintaining excellent communications, technical support, technical
Job Source: RiverstrongRedStream Technology
united states
IT Support Specialist Employee role in Northern NJ Hybrid, 2 days a week onsite RedStream Technology is recruiting an IT Support Specialist to join a leading educational services firm. The role includes training new users, providing troubleshooting skills to identify issues and other related tasks such as documentation or support. The successful
Job Source: RedStream Technologyunited states
** Please note the position is in Plain City, Oh and requires the person to be local to our office.
Hours:
Weekdays (8:30-5)
Occasional evenings or weekends for customer migrations
Client Demographics
Small businesses: 20-100 employees
Some travel required to clients located in Central Ohio, counties to include:
Union, Delaware, Logan, Morrow, Franklin
Work performed onsite and remotely
We are a small business supporting small businesses
Typical work activities
Work tickets on help desk board and as assigned
Refer tickets to NOC team and/or other Clarity team members, based on established protocols
Assist with in office configuration of equipment, to include:
Access points
Switches
PCs
Printers
Install desktop packages (MS Office, QuickBooks, etc…)
Microsoft 365 administration
AD administration
Server administration
Basic Azure and Windows Virtual Desktop administration
Assist with network configurations
Review vendor documents and webinars
Assist with recurring client technical reviews and assessments
Assist with recurring team-based Lunch & Learn knowledge sharing
Technologies deployed:
Microsoft Windows Server (2016, 2019, 2022)
Hyper-V and VMWare
Windows 10/11
MS Office
Sophos and Microsoft Defender for Business
Datto BDR , Datto File Protection, Datto SaaS and Acronis
SonicWALL Firewalls
Microsoft Office 365 and Azure servers
ConnectWise Manage – ticket system
ConnectWise RWW – RMM platform
Hosted VoIP services
Candidate characteristics and experiences
Effective communications with Clarity’s clients to understand issues and explain remedies
IT aptitude
Curiosity and willingness to learn processes and technology
Attitude that puts customer as priority and recognition that we are stewards of their technology investments
Ability to stick with the problem and explore alternatives
Ability to collaborate with team members to address client issues
Future focused work approach with professional integrity
Able to work remotely
Effective in determining limitations and when to pass tickets to Clarity’s NOC or contact vendor
Practical experiences with Windows operating systems
Microsoft or CompTIA certification – preferred, not required
Practical experiences with listed technologies
Pay
Established based on candidate’s experience
Commission paid for opportunities identified
Benefits to include Simple IRA, Disability Insurance, Medical insurance reimbursement
Pre-employment requirements
Drug Free Workplace
- Clarity Technology Solutions is a drug-free workplace. Drug test required prior to first day of work and as called upon for random testing. Clarity will cover expenses associated with testing.
Background check
- Clarity Technology Solutions works for clients with security or regulatory considerations. Prior to employment, a background check will be performed. This is done at Clarity’s expense.
DISC Profile
Understanding how staff interact with clients and other Clarity staff is critical to ensuring the client has a great experience with Clarity Technology Solutions. A candidate will be asked to complete a DISC profile to help in the interview and assessment process.
Reports to: Technical Team Lead
Information Technology Support Specialist jobs in united states
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