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HED
Los Angeles
Job Description Job Description As an IT Helpdesk Support Worker , you will play a critical role in ensuring seamless technology operations across our multi-office national enterprise. Your focus will be on providing exceptional technical support, fostering team collaboration, and safeguarding our systems against cyber threats. If you thrive
Job Source: HEDHarley Ellis Devereaux
Los Angeles, CA, United States
As an IT Helpdesk Support Worker, you will play a critical role in ensuring seamless technology operations across our multi-office national enterprise. Your focus will be on providing exceptional technical support, fostering team collaboration, and safeguarding our systems against cyber threats. If you thrive in a dynamic environment and are passio
Job Source: Harley Ellis DevereauxIrvine Technology Corporation
Los Angeles
Job Description Job Description Help Desk/Desktop Technician We are actively seeking a skilled Help Desk Technician to join our client, a law firm with offices in Los Angeles, Newport Beach, and NYC, is searching for a proactive individual with strong technical and communication skills, proficiency in Microsoft ecosystems, VMware, and variety of
Job Source: Irvine Technology CorporationNedelcu & Company
Los Angeles, CA, United States
Nedelcu & Company, a well-established management consulting firm specializing in executive search and leadership consulting, is seeking a capable and dedicated Help Desk Specialist to join our team. With a commitment to delivering exceptional executive search and leadership consultancy services, we strive to provide outstanding support to our clien
Job Source: Nedelcu & CompanyApplied Minds
Burbank, CA, United States
Overview We are seeking an on-premise Help Desk Administrator to provide IT help desk support and administration to Applied Minds employees and infrastructure, including monitoring and managing incoming help desk requests, maintaining inventory, setting up new users, maintaining network equipment, printers, conference room technology, and assist
Job Source: Applied MindsVolt
Gardena, CA, United States
Apply for tomorrow's opportunity today with VOLT! Now hiring for an IT Help Desk Technician in the City of Gardena! As an IT Help Desk Technician you will: Troubleshoot hardware/software issues as raised by end users and production staff on Windows computers and manufacturing computers. Setup, install & configure new PC hardware for end user
Job Source: VoltApplied Invention
Burbank, CA, United States
Applied Invention is a multi-disciplinary innovation company that partners with corporations to design and build new technologies to help them grow and adapt to rapidly changing environments. We are a group of experienced technologists that have especially strong skills in building complex systems that incorporate data analytics, artificial intell
Job Source: Applied Inventioniiicareer | Interesse International Inc.
torrance, ca
The IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operating systems, hardware, and networking/internet connectivity, among othe
Job Source: iiicareer | Interesse International Inc.Los Angeles, CA, United States
Overview
We are proactively seeking a Help Desk Technician for future roles within our growing IT Staffing Division. At ESI, the IT Staffing & Recruitment Team partners with our IT Clients to uncover, facilitate, and fill their staffing needs. The technician will provide accurate and timely technical support to customers via telephone, email and chat. The calls will be technical in nature with varying degrees of priority. In this role. The Technician is also responsible for escalating the call/ticket to the appropriate resource.
Responsibilities
Remotely troubleshoot hardware and software issues
Answer a high volume of incoming calls from internal clients
Provide Level One and Level Two support and escalate as needed
Provide excellent customer service always
Document details of all calls and update ticketing system appropriately
Qualifications
Qualifications
Excellent documentation, communication, and customer service skills
Strong working knowledge of PC's and laptops
Ability to troubleshoot a wide range of technical issues remotely
Ability to think outside the box and identify root cause
Working knowledge of major networking components, network operating systems and basic computer hardware components
Prior experience with ticketing systems (Service Now, Remedy, ConnectWise, etc.)
Prior experience with Windows Operating Systems, MS Office, remote desktop services, and network troubleshooting
Secure remote access
Intermediate experience with iOS/Android mobile platforms
Windows PowerShell (basic)
Required Certifications:
Comptia A+
Microsoft MCT (various)preferred
At ESI, the IT Staffing & Recruitment Team partners with our IT clients and staffing candidates to understand their needs, goals, and make placements accordingly.
Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.
ESI is an Equal Opportunity/AA Employer M/F/D/V, and maintains a drug-free workplace. Electronic Systems is a tobacco- and smoke-free work environment.
Help Desk jobs in Los Angeles, CA, United States
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