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Austin Tax Advisors LLC
Austin, TX, United States
[Computer Network Support Specialist: Backup network data. Configure security settings. Analyze and report computer network security breaches. Identify the causes of networking problems, using diagnostic testing software and equipment. Document network support activities. Bachelor in Telecommunication Engineer or Computer Science or Related and 1 y
Job Source: Austin Tax Advisors LLCCAPPS, Inc.
Austin, TX, United States
Job Description WHAT WE DO The mission of Texas Commission on Law Enforcement (TCOLE) to ensure that Texas is served by law enforcement professionals.We are the regulatory body that oversees the licensing and certification of peace officers, jailers, and telecommunicators across the state. The TCOLE IT Operations team is composed of four help des
Job Source: CAPPS, Inc.People's Community Clinic
Austin, TX, United States
Overview: Supports the mission of Peoples Community Clinic by managing the immediate computer hardware and software needs of employees in a manner that minimizes down time and maximizes customer satisfaction. The starting pay rate for this position is between $20 - $25 hourly. Responsibilities: Provide first level support by responding to verbal o
Job Source: People's Community ClinicMarriott Corporation
Austin, TX, United States
**Job Number** 24072147 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role responsibl
Job Source: Marriott CorporationManpower Group Inc.
Austin, TX, United States
Job Position: IT Hardware tech Location: Austin, Texas 78754 Pay rate: $20 - $22 per hour, rate increases in respect to experience. Shift: Monday-Friday Responsibilities: A+ Certification or prior physical Perform PC Installs PC Relocations PC Removals and minor repairs PC prep and configuration PC Hardware Support Documentation and main
Job Source: Manpower Group Inc.SHI International
Austin, TX, United States
Job Summary: The Help Desk Analysts purpose is to provide a single point of contact for SHIs desktop end-user environment for information technology related problems. This position will be responsible for incident and problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHIs em
Job Source: SHI InternationalSHI GmbH
Austin, TX, United States
Job Summary The Help Desk Analyst’s purpose is to provide a single point of contact for SHI’s desktop end-user environment for information technology related problems. This position will be responsible for incident and problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI’s
Job Source: SHI GmbHCAPPS, Inc.
Austin, TX, United States
Job Description Information Systems Division GENERAL DESCRIPTION : Performs complex (journey-level) computer systems analysis work and Technical Lead for Help Desk staff.In a small agency this multirole position requires versatility and competency in several IT domains of knowledge.Work involves testing new software products and release version;
Job Source: CAPPS, Inc.Austin, TX, United States
About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
We are seeking an IT Officer to work from our Austin Office to support the growing number of staff and technology products in use across the business. You will be responsible for maintaining our ICT systems in accordance with our company policies across all employees.
You'll be working within the team of engineers that have architected and built a world leading SaaS platform, with the right candidate having exposure to AWS cloud and Azure DevOps architecture and technology.
Please note: Whilst this is a hybrid role, you will be required to be physically present in our Austin office at least a couple of times a week.
What You'll Do
First point of contact for all ROLLER employees to resolve issues with their ICT systems
Mitigate all issues within a timely manner to issues raised in our Service Desk
Maintain and service relevant equipment used by employees
Assist with any technical difficulties that may arise from ICT systems
Organise new hardware and software for hires
Track and maintain the asset register for all hardware and software
Setup and maintain software subscriptions
Perform other duties as directed by your line manager
About You
We are on the lookout for someone who is passionate about technology, has a knack for logical thinking and troubleshooting. You'll bring your knowledge of Windows Server, Active Directory and Firewalls as well as an understanding of networking and mobile devices.
At least 3+ years of experience in a similar role
Certifications related to Public Cloud providers especially AWS
Building and maintaining CICD platforms
Knowledge of Windows Server/Client environment ie. Active Directory, GP, Firewalls
Understanding of networking infrastructure, mobile devices and MDM tools
Knowledge of ITIL ICT Support Framework
Experience working on a globally scalable SaaS platform
Experience providing 24/7 support duties as a subject matter expert
Strong problem-solving skills
Must be able to multitask and prioritise your workload, in an agile working environment
Excellent verbal and written communication skills and ability to liaise with stakeholders
High attention to detail
Ability to work autonomously and as part of a team
Perks!
You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
Free Medical Insurance
401(k) Plan
Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
Interview with the Chief Information Officer (CIO)
You'll get to meet with the CIO to learn more about the role & ROLLER whilst also talking through your experience in more detail.
Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
Offer
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
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IT Officer jobs in Austin, TX, United States
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