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Insight Global
united states
Position: IT Service Desk Technician Location: Golden, CO Duration: 6 Month contract, perm possible Salary range: $33-37/hour Requirements: - 4 to 6 years of experience as a service desk technician resolving tier 1 tickets over the phone and managing escalations through service now. - Experience troubleshooting windows systems including password r
Job Source: Insight GlobalKavaliro
united states
As a Helpdesk Technician with our Healthcare client, you will be responsible for managing internal request tickets in a timely manner while also ensuring a white-glove service experience for our end users, working to continuously seek out opportunities to improve the end user experience. This may include sourcing new technology when appropriate, pe
Job Source: KavaliroAkkodis
united states
Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candid
Job Source: AkkodisMoo IT Solutions
totowa, nj
Company Description Moo IT Solutions provides high-level technology consulting, Managed IT Services, and computer hardware/software reselling. The company serves NJ, NY, PA and CT in addition to various areas of the United States, with over two decades of IT experience Moo IT Solutions offers top-notch hardware and software solutions to all clients
Job Source: Moo IT SolutionsBeacon Specialized Living
united states
Primary Responsibilities/Essential Functions: · Prepares and installs new and upgraded computer systems. · Performs help-desk functions for all users at all BSLS sites, remotely or on location. · Assists with communications wiring and termination. · Performs diagnostic troubleshooting of computers and communications related issues. · Completes prev
Job Source: Beacon Specialized LivingRandstad Digital
united states
Please let me know if you or anyone you know would be interested in the opportunity below. Position available: Contract to hire - Help Desk Role specifics: Involves repairing, replacing, and installing custom-made equipment and software Responsibilities include answering incoming calls, making outgoing calls, data entry in Microsoft Access datab
Job Source: Randstad DigitalFranklin Fitch
united states
Help Desk Manager | Hybrid | Newington, CT | $100,000 - $150,000 + Unlimited PTO + Benefits Do you want to be the face of a company? Are you wanting to deliver excellent customer service? Are you looking to work in a company that values your work/life balance? ⭐ Look no further! ⭐ You would be working in a prestigious IT Company who provides IT
Job Source: Franklin FitchLaGuardia Gateway Partners
new york city, ny
Job Summary The Help Desk Manager will maintain all peripheral computer equipment, such as printers, monitors, scanners, copy machines within the offices and provide recommendations for hardware and software applications. The Help Desk Manager will act as an initial contact for IT-related issues and provide technical support to all LGP offices. Tro
Job Source: LaGuardia Gateway Partnersunited states
ABOUT US
For 25+ years IndustrialEnet (iEnet) has been on the forefront of industrial grade networking and technology solutions for some of the largest commercial, transportation, and critical infrastructure customers in North America.
Our clients value us for our commitment to the ongoing mastery and deep knowledge across best-in-class manufacturer ecosystems in our verticals. We are a people-first company driving value through a holistic ecosystem solution mindset – combining “Smarts and Parts” to deliver ecosystems no single provider could accomplish.
WHAT'S THE ROLE?
The IT Technician’s role at iEnet will include providing efficient day-to-day technical support to our employees, ensuring smooth operation of iEnet’s network resources and protocols.
YOUR PRIMARY RESPONSIBILITIES AS AN IENET IT TECHNICIAN:
Workstation Setup: Responsible for the setup of all computers and necessary peripheral devices, file share, group policy permissions and necessary applications.
Helpdesk Support: Respond promptly to IT support tickets from employees, including troubleshooting, diagnosing and repairing computer systems, address issues related to hardware, software and network connectivity.
Installation & Configuration: Install and configure appropriate software, ensuring compatibility and optimal performance.
End-User Support : Ensure employees are supported in utilizing Office 365 applications, including Outlook, Teams and Sharepoint.
Record Keeping: Maintain accurate records of service requests, updates and resolutions.
Collaboration: Work closely with employees to enhance user experience and provide IT related guidance on using company resources for project management, task tracking and internal collaboration.
System Administration Support: Monitor and assist management of accounts, licenses and permissions, monitor user access controls, assist in running routine system maintenance, monitor network performance, coordinate with vendors for repairs, replacements and warranty claims, document best practices and procedures and recommend improvements.
QUALIFICATIONS:
1-3 years’ experience as an IT Technician or related field.
Experience with Office 365 applications (Outlook, Teams, Sharepoint)
Helpdesk related experience, including system maintenance, user management, security, and backups.
Ability to effectively communicate.
ADDITIONAL INFORMATION:
Applicants must be authorized to work in the United States.
IndustrialEnet is an equal opportunity employer. Employment decisions are made without regard to religion, race, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Information Technology Help Desk Technician jobs in united states
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