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Idera, Inc.
united states
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. PRIMARY RESPONSIBILITIES Provide technical assistance and support for incoming queries and issues related to computer systems, softwa
Job Source: Idera, Inc.Akkodis
united states
Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candid
Job Source: AkkodisBeacon Specialized Living
united states
Primary Responsibilities/Essential Functions: · Prepares and installs new and upgraded computer systems. · Performs help-desk functions for all users at all BSLS sites, remotely or on location. · Assists with communications wiring and termination. · Performs diagnostic troubleshooting of computers and communications related issues. · Completes prev
Job Source: Beacon Specialized LivingindustrialEnet
united states
ABOUT US For 25+ years IndustrialEnet (iEnet) has been on the forefront of industrial grade networking and technology solutions for some of the largest commercial, transportation, and critical infrastructure customers in North America. Our clients value us for our commitment to the ongoing mastery and deep knowledge across best-in-class manufactur
Job Source: industrialEnetAddition Management
united states
Title: Jr. IT Help Desk Associate Location: Garden City, New York (Long Island) – Hybrid Salary: $45K-$50K + OT Growing Insurance Company Seeks Jr. IT Help Desk Associate to Join Their Team! Responsibilities: Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software iss
Job Source: Addition ManagementGolden Chick
united states
Richardson Texas based QSR Corporate Office looking for full time ON-SITE Help Desk Technician to join growing team. Our Ideal IT technician candidate will be expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and store managers. They are required to listen to their techni
Job Source: Golden ChickLaGuardia Gateway Partners
new york city, ny
Job Summary The Help Desk Manager will maintain all peripheral computer equipment, such as printers, monitors, scanners, copy machines within the offices and provide recommendations for hardware and software applications. The Help Desk Manager will act as an initial contact for IT-related issues and provide technical support to all LGP offices. Tro
Job Source: LaGuardia Gateway PartnersFranklin Fitch
united states
Help Desk Manager | Hybrid | Newington, CT | $100,000 - $150,000 + Unlimited PTO + Benefits Do you want to be the face of a company? Are you wanting to deliver excellent customer service? Are you looking to work in a company that values your work/life balance? ⭐ Look no further! ⭐ You would be working in a prestigious IT Company who provides IT
Job Source: Franklin Fitchtotowa, nj
Company Description
Moo IT Solutions provides high-level technology consulting, Managed IT Services, and computer hardware/software reselling. The company serves NJ, NY, PA and CT in addition to various areas of the United States, with over two decades of IT experience Moo IT Solutions offers top-notch hardware and software solutions to all clients, regardless of their budget.
Role Description
This is a full-time on-site role for an Information Technology Help Desk. The Help Desk personnel will be responsible for network administration, information technology, troubleshooting, network security, and exceptional customer service to ensure an efficient IT operation. The role involves responding to user requests, troubleshooting IT issues, and resolving them in a timely manner, maintaining IT infrastructure, providing on-site support, and documenting system issues and maintenance tasks.
Qualifications
Strong knowledge of network administration, information technology, troubleshooting, and network security principles
Excellent customer service skills and ability to communicate complex technical issues to non-technical clients
Experience with ticketing systems, operating systems, and network monitoring tools
Strong analytical and time-management skills
Ability to work independently and collaboratively as a key member of a team
Strong interpersonal skills and positive attitude
Bachelor's Degree in Information Technology, Computer Science, or related field preferred
Industry certification (such as CompTIA A+, Microsoft Certified Professional, Cisco Certified Network Associate) is a plus
Information Technology Help Desk jobs in totowa, nj
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