Sales Manager

San Diego, CA, United States

Description The Marriott San Diego Gaslamp Quarter is currently looking for an experienced hotel Sales Manager to join our Team! With 306 guestrooms and 8,000 square feet of meeting space ideal location for corporate, association and incentive groups coming to the San Diego area.

This is a Full Time Salary Postion. Salary Range is $74,000 - $80,000, depending on experience.

The Sales Manager is responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the market place. Responsible for generating group guest room and other revenues as directed by the Director of Sales & Marketing. Also responsible for maximizing profitability and ensuring overall guest satisfaction.

JOB DUTIES:

Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines while maintaining the overall revenue goals

Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client

Compile lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources

Solicit new and repeat guest room and meeting business

Maintain client base of key accounts and conventions

Determine the guest's needs, space availability, and meeting details

Make outside sales calls and telemarket to obtain business

Utilize site inspections and on-site luncheons to book business

Maintain active liaison with competitors regionally through personal contacts, professional and industry associations

Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position

Evaluate a potential piece of business for profitability and overall benefit to the Hotel

Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility

Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services

Review function contracts prior to distribution to client and hotel staff

Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc.

Generate "thank you" notes to clients after functions with prompt follow up of negative client feedback as necessary

Follow up on bookings and solicit repeat business

Represent hotel in community affairs and industry related events

Participate in the marketing plans, promotions and services

Prepare weekly activity report to include all financial booking performance and personal call reports for active solicitation performed

Understand and adhere to budgeted wage and hour limitations for associates

Attend department meetings, interdepartmental meetings as needed, and all managers meetings

Actively participate in hotel events and activities

Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction

Notify management of any pertinent information related to shift activities

Determine the requirements for and the follow up on special groups, VIPs, etc.

Follow supervisor's instructions and completes other duties as directed or assigned

Assist in the design of materials for promotions and public relations

Assist in the preparation of the marketing plan and budget

As needed, check banquet functions prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event

JOB REQUIREMENTS:

Must have at least 3 years hotel sales manager experience

Knowledge of CI-TY, Passkey, Marsha and PMS a plus

Benefits

Medical (Anthem, Kaiser or Simnsa)

Dental (Aetna)

Vision (VSP) and Life (The Hartford)

Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)

401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

Vacation and Sick Pay

Free Parking at the hotel ($175 value)

Meal allowance per 8hr shift ($10 per meal period)

Room Discounts with any Marriott Brand Hotel (31 different brand globally)

Additional Room Discounts for select hotels within portfolio

Two pairs of slip resistant shoes a year

Why San Diego Marriott Gaslamp Quarter?

Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!

Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!

The San Diego Marriott Gaslamp Quarter provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The San Diego Marriott Gaslamp Quarter is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (619) 446-6031 or email Tracy Smith at [email protected] to let us know the nature of your request.

Qualifications

Behaviors Thought Provoking - Capable of making others think deeply on a subject

Enthusiastic - Shows intense and eager enjoyment and interest

Functional Expert - Considered a thought leader on a subject

Team Player - Works well as a member of a group

Innovative - Consistently introduces new ideas and demonstrates original thinking

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Motivations Goal Completion - Inspired to perform well by the completion of tasks

Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter - Inspired to perform without outside help

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Associates of Tourism Management (preferred)

High School (required)

Bachelors of Business Management (preferred)

Experience 3 years: Hotel Sales Manager (required)

Skills Time-Management (required)

Teamwork (required)

Customer Service (required)

Contract Negotiation (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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