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Salesforce Sales Cloud Administrator

Austin, TX, United States

Role: Salesforce Sales Cloud Administrator

Location: Austin, TX (Onsite)

Travel: Hybrid 3 days/week

Brief Summary of Role:

Salesforce Admins form the technical foundation of our delivery teams. They are primarily responsible for completing tasks that require Administrative skills such as troubleshooting, enhancements, support as well as new configurations. Our openings provide an excellent opportunity for those looking to get into the cloud computing space to participate on one of our many innovative cloud adoption projects at high-profile clients.

Responsibilities:

Serve as primary system administrator for the Salesforce environment especially for the Production.

Primary point of contact for the Salesforce Customer Success team. Establish, monitor and drive action planning and execution for production org performance and health metrics

Manage the security in production and full sandboxes to align with organization's security and compliance requirements. This includes enabling and monitoring SSO and BYOK, access reviews, security settings and implement additional security measures if necessary

Explore and test new platform specific features as part of Salesforce product release upgrades

Manage installation of the AppExchange apps in Production and on full SandBoxes

Manage storage, system clean up and data archiving

Create and maintain the technical guidelines and documentation at the platform level including metadata dictionary

Assist in analysis of Salesforce license usage and cost optimization

Assist DevOps in establishing business continuity planning and help in implementing system backup and recovery processes

Assist DevOps in release deployment process and sandbox management

Assist in troubleshooting issues related to Salesforce platform in the areas of security, performance, access and user administration especially the ones with elevated access

Coordinate with the Admins and Developers and grow the Salesforce skill set across the organization.

Skills Required

5+ years of experience in administering or supporting Salesforce cloud environments

Demonstrate knowledge of Salesforce platform-specific administration, security model, metadata management, Salesforce DX and equivalent tools

Highly organized with a laser focus on even the smallest details

Strong relationship and facilitation skills both within diverse engineering and global cross-functional organizations

Highly driven, results-focused achiever with creative problem solving and critical thinking abilities who can inspire action and collaboration

Demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.

Must have : BS/BA plus 2+ years of relevant experience

Nice to have : Salesforce Administrator certification, Platform Developer or App Builder Certification

This is an Onsite role and require a travel of 3 days to office,

This role is not eligible for Visa Sponsorship

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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