ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Acuative Corporation
Fairfield, NJ, United States
Job Description Job Description As the Customer Success Manager, you are the “CEO” of the accounts assigned to you, owning the outcomes and relationship with that client and accountable for the services and billing for that client, you will be assigned to key accounts with high profile client visibility. To be successful in this role yo
Job Source: Acuative CorporationGlassbox
Jersey City, NJ, United States
Glassbox is looking for a Customer Success Manager to join our Global Commercial team.We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world.Our customers are the b
Job Source: GlassboxKira Learning
New York, NY, United States
About Kira Learning Kira Learning is creating curriculum and learning tools that empower teachers and prepare students for a world in which technology and science play pivotal roles in everyone's lives. By way of our expert-backed content and intuitive, integrated teaching platform, Kira is intent on transforming the way computer science and artif
Job Source: Kira LearningPenn Foster
Jersey City, NJ, United States
Location: Jersey City or Remote from New Jersey, Chicago or Florida As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unfor
Job Source: Penn FosterOngo Inc.
, United States
What is Ongo? Ongo is building the platform for reprogramming human behavior. We use code, content, and science to make the healthy choice the easy choice. We've built a range of beautiful, interactive mobile products that help health experts improve the reach and depth of the interactions they have with their communities. With Ongo, an expert in
Job Source: Ongo Inc.Trustpilot, Inc.
New York, NY, United States
We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust? This candidate has a proven history of client retention and growth, is an expert in building consultative relatio
Job Source: Trustpilot, Inc.SchooLinks
, United States
The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. Your Responsibilities will include... Serving as the main point of contact and build relationships with our districts through the various life cycle milestones
Job Source: SchooLinksVRP Consulting
New York, NY, United States
Job Description The Customer Success Manager is responsible for building a relationship with the client, gaining knowledge of their business, and understanding their project goals and objectives. They are focused on ensuring the success of the project, and are not solely focused on the process of managing the team. The Customer Success Manager mu
Job Source: VRP ConsultingJersey City, NJ, United States
Customer Success Manager
The Role
The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products.
What You'll Do
Perform on-site and/or remote product consultation and training
Develop and cultivate customer relationships with key decision makers
Resolve simple to moderately complex tasks related to all products in our product suite
Consult on process best practices especially around revenue driving functionality for a dealership that will result in strong usage and customer retention
Obtain buy-in from dealership's key leadership on new process and technology
Communicate proactively with dealership's key leadership on case resolution
Proactive engagements to move the dealer forward- not support case related
Maintain regular cadence of communication with customers
Upsell whitespace opportunities
Execute on-site leadership business review and consultation
Provide feedback to internal teams on dealer needs based on consultation and review
Be a source of knowledge on product specific items for the company
Take lead on at-risk customers and work directly with Renewal Team when necessary
Work independently with minimal supervision
And other duties as assigned
What You'll Bring Bachelor's degree or equivalent work experience
3+ years of experience working directly with customer accounts
1+ years of experience with one or more SaaS product
Proficient in Microsoft Office Suite
Experience training and presenting both to groups and one-on-one
Demonstrated communication skills
Demonstrated ability to communicate effectively over the phone
Demonstrated high level of personal accountability
PREFERRED SKILLS AND EXPERIENCE Bachelor's degree in Business Management, Administration or other related degree
Experience in the automotive industry
Experience teaching or training
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
Customer Success Manager jobs in Jersey City, NJ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.