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Penn Foster
Jersey City, NJ, United States
Location: Jersey City or Remote from New Jersey, Chicago or Florida As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unfor
Job Source: Penn FosterAgility Talent, LLC
New York, NY, United States
Our client is disruptive global SaaS analytics funded startup for the hospitality industry focused on generating revenue for hotel groups using disruptive Saas platform. They are funded in major growth mode and seeking a Customer Success Manager to join their startup NYC office! Role offers major growth, ability to use client success client success
Job Source: Agility Talent, LLCToolio
, NY, United States
About Us At Toolio, we’re on a mission to help retailers navigate the complex, competitive and ever-changing retail landscape so they can deliver what their customers want, when and where they want it. Merchandise planning is a key retail discipline that has been dominated by manual, error prone spreadsheets, and accurate inventory planning has ne
Job Source: ToolioSevenRooms
New York, NY, United States
The Team & Role We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will provide support throughout their entire life cycle including deployment, training, and adoption. This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities
Job Source: SevenRoomsGiftogram
Parsippany, NJ, United States
Education Requirement: High school diploma or GED Minimum 2+ years experience in Account Management Minimum 1 year of Technical Sales and/or Customer Service Proficiency in Microsoft Excel, Google Workspace, and CRM Systems Strong computer literacy and ability to use video conferencing and other software Collaborative team spirit Responsibilities
Job Source: GiftogramBravado
Newark, NJ, United States
Customer Success Manager (Remote) United States of America $125,000–$150,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is committed to enabling individuals and organizations globally achieve more with their international customer support team. This team is looking to hire a customer success manager that will play
Job Source: BravadoBravado
Atlantic City, NJ, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoNICE
Hoboken, NJ, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The
Job Source: NICEJersey City, NJ, United States
Glassbox is looking for a Customer Success Manager to join our Global Commercial team.We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world.Our customers are the best of the best and include six out of the ten largest global banks, the world's largest hotel chain, the largest healthcare and the largest telecommunications company in the U.S.Now is the perfect time to come to Glassbox and help us accelerate our global leadership position!If you are a dynamic, successful, experienced metrics-driven leader, Glassbox might be a great fit.Will you join us on this journey? What You Will Do Take ownership of your assigned client accounts and ensure their overall health and success
Create customized Customer Success plans tailored to the unique needs of your accounts, aligning their goals with our solution
Act as the single point of contact for communicating with your accounts, including regular check-ins, value discussions, and EBR/QBR presentations
Manage the onboarding process of your clients, in collaboration with Professional Services teamsProvide training and walkthrough sessions for new clients and stakeholders, enabling them to maximize the benefits of Glassbox
Ensure that the solution we provide continues to align with the evolving needs and goals of our clients, driving tangible value
Strengthen relationships and foster trust with clients, establishing yourself as a reliable partner in their journey towards success
Dedicatedly work to enhance customer satisfaction levels by addressing concerns, solving challenges, and actively seeking opportunities to exceed expectations
Strategize and implement approaches to improve customer engagement and drive higher adoption rates of our solution (usage and features)
What You Will Need A proven track record of 3-5 years in Customer Success or Account Management within a SaaS environment, demonstrating your ability to foster strong client relationships and drive their success
A technical understanding of Analytical platforms and a willingness to become proficient in Glassbox platform, enabling you to provide guidance to customersStrong customer-facing skills, allowing you to confidently engage with C-level executives as well as end-users, delivering impactful presentations
Exceptional matrix management skills to navigate cross-functional collaboration and ensure seamless coordination for the benefit of your clients
Creative problem-solving abilities, flexibility, and the capacity to work independently, enabling you to effectively address challenges and adapt to changing circumstances
Advantage Previous experience with Analytics or Customer Experience platforms
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Customer Success Manager jobs in Jersey City, NJ, United States
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