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NICE
Hoboken, NJ, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The
Job Source: NICEBravado
Atlantic City, NJ, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoNeptune Retail Solutions
Jersey City, NJ, United States
Job Description Job Description Salary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation’s premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful adve
Job Source: Neptune Retail SolutionsRetarus
Secaucus, NJ, United States
Become Customer Success Manager (m/f/d) at Retarus. Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100 as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus
Job Source: RetarusStorm4
, NY, United States
Customer Success Manager Circular Economy | GreenTech Location: Hybrid | New York An exciting opportunity to join a fast growing start-up on a mission to achieve a 360º ecosystem that empowers upstream and downstream circularity initiatives for 300+ brands globally. They are now looking for a Customer Success Manager with a background in t
Job Source: Storm4Perchwell
New York, NY, United States
Who We Are Perchwell is the premier workflow software and data platform for real estate professionals and consumers. Based on the industry's foundational data, Perchwell builds a modern software suite to empower real estate professionals to do their best work, provide differentiated service to their clients, and grow their businesses. Backed by F
Job Source: PerchwellRoots Automation, Inc.
New York, NY, United States
Customer Success Manager The customer success team at Roots Automation is seeking a manager interested in leading a team of project managers to successfully onboard and maintain Digital Coworkers for Roots customers. The ideal candidate is adept at driving digital strategy, guiding agile technology implementations, and leading project teams. Our id
Job Source: Roots Automation, Inc.ReachRx
New York, NY, United States
ReachRx is transforming the way medical practices access pharmaceutical information. The ReachRx platform leverages A.I. to provide an intuitive search interface for practices to stay current on the latest treatments, make more informed clinical decisions, and ensure patients get on therapy as quickly and cheaply as possible. We are revolutionizin
Job Source: ReachRxNew York, NY, United States
Our client is disruptive global SaaS analytics funded startup for the hospitality industry focused on generating revenue for hotel groups using disruptive Saas platform. They are funded in major growth mode and seeking a Customer Success Manager to join their startup NYC office! Role offers major growth, ability to use client success client success skill set (account management and upselling), base, bonus plan and fantastic benefits!
About the role As a Customer Success Manager, you will be responsible for your customer’s life cycle and wellbeing, as well as renewal rate. We are looking for a relationship builder, entrepreneurial spirit and passion for travel/hospitality!
Responsibilities for Customer Success Manager: Overall accountability for your customers’ success
Present and travel to clients to deliver insights and build relationships!
Be the focal point: Develop and deliver analyses, reports, and QBRs
Cross sell and upsell products and handle hospitality accounts
Develop strong relationship with customers to deliver retention and growth
Communicate customer feedback and requirements to improve products
Maintain accurate salesforce booking and risk forecast
Establish a trusted strategic advisor relationship with each client and drive continued value of products and services
Customer Success Manager should ideally have: 2-3 years of account management/customer success/client success experience in a technology firm with a passion for travel!
SAAS, Agency, Hospitality background highly desirable
Ability to own your client book in a fast paced environment
Outstanding troubleshooting skills within technology industry
Self-starter capable of thriving in a small, intense, and high growth startup environment!
Travel up to 25% of your time to client sites
Strong analytical and problem solving skills
Ability to speak with and present to customer C-Level
Experience within Hospitality industry or Web technologies ideal such as: AB Testing and Web Analytics
Why work at our client? You are not in a cubicle, you are in a fun open, flat organization. Join a global startup where you can be the first of 50 growing to 500 employees. Fun and smart team! Make an impact and get hands on client experience!
$50,000- $80,000
Location New York, NY
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Customer Success Manager jobs in New York, NY, United States
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