Care Coordinator

Philadelphia, PA, United States

Job Description Job Description GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The Care Coordinator, meeting the requirements of a Case Manager, will provide intensive care coordination to children/adolescents and their families. They will assure collaboration of all outside services as well as securing new services that are needed.

1. Provide coordination of all services for IBHS consumers and their families well as linkages to new services needed

2. Ensure appropriate referrals to community resources and follow-up on these referrals

3. Consult with and documents contact with IBHS consumers’ families and significant persons

4. Collect information surrounding referrals including but not limited to MTSS paperwork, IEP, discharge summaries, past evaluations, educational plans, treatment history, school behaviors, etc.

5. Perform reminder and follow-up calls for Level of Care Assessments and outside service appointments.

6. Update contact information in Credible

7. Complete social determinant of health scales (matrix) for all consumers, in the absence of a Family Peer Specialist

8. Invite and remind interagency meeting participants

9. Obtain and updates yearly all consents, tracking expirations to proactively complete

10. When needed, monitor consumers’ behaviors emphasize prevention rather than intervention.

11. Intervene when problem behaviors are exhibited, which includes but are not limited to counseling, removing them from the area, verbal prompts, securing the assistance of clinical staff, etc.

12. Prevent crisis however, when necessary, deescalate children in crisis

13. Collect outcome data for consumers and input outcome data into computer system

14. Follow up on all consumers needing hospitalization

15. Review Assessments and SDOH Matrix for needs identified and connect consumers and families to services to address these needs

16. Identify and establish contact with community resources and assist in resource mapping

17. Maintain the All IBHS excel resource spreadsheet by adding newly identified resources or changes in contact information

18. Complete home and community visits.

19. Provide timely completion and follow up of Clinician and Directors requests for connecting families to needed resources

20. Escort families to appointments

21. Execute discharge plan by making all referrals to community resources

22. Represent program/Agency at community activities/fairs

23. Meet service productivity expectations

24. Complete all paperwork within specified time frames

25. Maintain an understanding of agency policies and procedures

26. Attend and participate in supervision and staff meetings in accordance with regulatory standards

27. Adhere to WES’s Code of Ethics and comply with State Mental Health Code

28 Attend trainings as required by WES

29. Participate in and adhere to Individualized Training Plan

30. Participate in continuous quality assurance/program development

31 Comply with WES standards for service delivery

32. Maintain consumer confidentiality

ADDITIONAL RESPONSIBILITIES:

1. Performs other duties and special projects as assigned.

PREREQUISITES & QUALIFICATIONS FOR THE POSITION:

1. Bachelors Degree from an accredited university in a mental health discipline such as Psychology, Counseling, Clinical Social Work, or Marriage and Family therapy preferred.

2. One (1) year verified experience in case management or counseling with children and families, or is a licensed registered nurse with one (1) year experience.

3. Valid FBI clearance, criminal history check and child abuse history clearance required.

4. Participation in and completion of all CBH mandatory in-services (must be completed with three (3) months of hire and then annually from the date of the initial training).

WES is an Equal Opportunity Employer. EOE M/F/V/D

Pay Frequency:

Bi weekly or Twice monthly

Company Description WES Health System is a health service organization that promotes the total wellness of its patients. Based in Philadelphia, it is currently Pennsylvania’s largest African American-managed behavioral health provider, impacting more than 30,000 patients. WES Health System affords accredited health care programs and services for adults, adolescents, and children. These programs include community-based behavioral health care and social services in outpatient settings in New Jersey, Pennsylvania and Illinois. We offer a competitive benefits package and are an EEO.

The security of our job applicants is important. WES Health System will never ask a job applicant for sensitive personal or financial information unless a formal video or in person interview has been conducted. Company Description WES Health System is a health service organization that promotes the total wellness of its patients. Based in Philadelphia, it is currently Pennsylvania’s largest African American-managed behavioral health provider, impacting more than 30,000 patients. WES Health System affords accredited health care programs and services for adults, adolescents, and children. These programs include community-based behavioral health care and social services in outpatient settings in New Jersey, Pennsylvania and Illinois. We offer a competitive benefits package and are an EEO.\r\rThe security of our job applicants is important. WES Health System will never ask a job applicant for sensitive personal or financial information unless a formal video or in person interview has been conducted.

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