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Job Description
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem, creates an incident
Project description
As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities
Image and deploy hardware/software for new hires and acquisitions.
Recover and re-image existi
WHY JOIN US?
Capitol Home Healthis a family-owned and operated healthcare agency that is proud to serve Central Texas. We have offices in Austin, Temple and San Antonio. We have earned the ACHC accreditation, the gold star standard in the healthcare industry, demonstrating that quality patient care is the core value of our agencies!
Best Companie
Job Title: Help Desk Specialist
Location: San Antonio, TX
Clearance: Secret
Certification: CompTIA Security+
Four years of experience in customer service, at least two of which were on a Help Desk
Experience with Incident management, Problem management, Knowledge management.
Ability to follow established protocols and procedures, and apply in
Help Desk Technician / Help Desk Specialist - (627)
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Job Title
Help Desk Technician / Help Desk Specialist
Location
Randolph Air Force Base, TX 78148 US (Primary)
Job Type
Full-time
Education
High School
Career Leve
Help Desk Technician / Help Desk Specialist - (627)
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This details all the information about the job posting.
Share this job as a link in your status update to LinkedIn.
Job Title
Help Desk Technician / Help Desk Specialist
Location
Randolph Air Force Base, TX 78148 US (Primary)
Job Type
Full-time
Education
High School
Career Level
Experience
Help Desk Support Lead
Company Profile
San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.
Position
SAS has an opening for a Help Desk Support Lead , who will provide technical support to Reta
Job Source: San Antonio Shoe, Inc.
ASM Research, An Accenture Federal Services Company
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem, creates an incid
Job Source: ASM Research, An Accenture Federal Services Company
Help Desk Support Specialist
san antonio, tx
Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 12+ Months
Required Skills & Experience
Bilingual Spanish required.
2+ years of Helpdesk support background, ticketing systems, light Active Directory
Technical proficiencies with applications/systems as we support hundreds of applications on multiple platforms.
Basic understanding of information security.
Proficiency with Microsoft Office tools and software.
Proven analytical skills.
What You Will Be Doing
Coordinate with own team to fulfill requests.
Work closely with other groups within the business and throughout the company.
Assist with providing core customer service support for targeted applications and system.
Utilize Microsoft applications for creating and maintaining basic files.