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Envision IT
united states
IT Support Analyst The Support Analyst is a full-time member of the Envision Endearment Team focused on delivering the best IT User Experience for Envision as a Service (EaaS) clients. You are the direct line of communication for customer end users that are seeking help in making technology an enabler to their daily work. In addition to direct end
Job Source: Envision ITFORESTDALE INC.
Forest Hills
Job Description Job Description Background: Forestdale (FD) is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care (FC) services, focusing on low-income and immigrant communities in Queens & Brooklyn. We help thousands of families work through acute & complex trauma, parents rais
Job Source: FORESTDALE INC.Mission Staffing
new york city, ny
Our client, an international investment bank located in Midtown, NY, is looking to add an IT Support Specialist to their Fixed Income Trading Desk. Responsibilities of this position include managing daily trade application support in Murex, supporting and maintaining TRACE compliance standards, and developing business requirements to address any te
Job Source: Mission StaffingThe Phoenix Group
, NY, United States
Respond to and resolve IT support requests from end-users in a timely and efficient manner. • Troubleshoot hardware and software issues, providing clear and concise instructions for issue resolution. • Collaborate with other team members to escalate complex problems to higher-tier support as needed. Install, configure, and maintain desktop hardware
Job Source: The Phoenix GroupRussell Tobin
Paramus, NJ, United States
The Information Technology team at Russell Tobin & Associates is supporting a top Banking and Financial Services organization that has an opening for IT Desktop Support. Paramus, NJ 07652 (Will be in the office to start with the possibility of hybrid) Duration: 6 Months Plus Type: Contract to Hire Pay Rate Range: $20/hr -$25/hr on W2 (DOE) Descrip
Job Source: Russell TobinSpectrum Vision Partners
united states
WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in
Job Source: Spectrum Vision PartnersTailored Management
new york city, ny
Job Description: IT Support Technician Contractor Location: 888 Broadway, New York, NY 10003 Compensation: $50.00/hr Onsite Support: Monday - Thursday Overview: The world’s largest entertainment streaming company has an opportunity available for an IT Operations Specialist to assist with on-site desktop support. This technician will work close
Job Source: Tailored ManagementRiverstrong
united states
Riverstrong is looking for driven IT Support Specialists with the grit and energy to help us grow in an MSP start-up environment in the Eugene, Salem, and Portland, Oregon regions. The ideal candidate will be experienced in an IT Support consulting or MSP Help Desk environment while maintaining excellent communications, technical support, technical
Job Source: Riverstrongunited states
The Select Group is seeking an IT Service Desk Analyst local to Marietta, Georgia. This is an on site opportunity. Our client is looking for someone with 10/10 communication that has had previous experience within Service Desk roles at enterprise level companies. Having experience in Healthcare would be a major plus Please note a background check and standard panel drug screen is required for all qualified applicants upon offer acceptance. Candidates must be U.S Citizens or Green Card holders.
IT Service Desk Must-Have Skills:
2+ years experience with IT Service Desk
Tier 1/Tier 2 troubleshooting capabilities
Experience troubleshooting via over the phone, email and via a ticketing system.
Resolving technical issues for hardware, software and access
Experience with: Windows OS, Microsoft Office Applications, Active Directory and general hardware/software
IT Service Desk Bonus Skills"
Network+, Security+, or related certifications
Experience with ServiceNow Ticketing system
IT Service Desk Daily Responsibilities
Provide customer service assistance for all technical inquiries
Resolve technical incidents, problems and service requests
Respond to queries via instant message, phone, email and the unassigned service desk queue
Provide regular customer communications and updates to incidents and service requests
Escalate complex incidents and problems appropriately
Assisting in the provisioning of new services, software, hardware and licensing compliance, including distribution
Assisting in software and asset inventory
Monitor and respond to system alerts and escalations
Perform routine checks and maintenance tasks
Monitor system backup and replication status
Maintain documentation and knowledge base articles
Work with other members of technical operations on service requests
Information Technology Support Analyst jobs in united states
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