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Designit
Boston, MA, United States
We’re always looking for critical thinkers who are curious, data-driven, have a growth mindset, and excel at creating strategic points of view by leveraging data and learnings. We are consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Leaders. Learners. Renegades. Seekers. Visionaries. And we fundamentally believe that we’re be
Job Source: DesignitVaisala
Boston, MA, United States
. ** Technical Support Specialist** Our Vaisala solutions contribute to societies and peoples lives in over 150 countries and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offe
Job Source: VaisalaGunder
Boston, MA, United States
**Gunderson Dettmer** **Technical Support Specialist** **IT - Boston, MA - Full Time** **Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ten offices - from Silicon Valley to Singapore - we innovate for innovators, acce
Job Source: GunderThe MathWorks Inc
Natick, MA, United States
MathWorks staff enjoy a hybrid work-from-home model featuring both home-office flexibility as well as in-office meeting days for optimized collaboration. As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installati
Job Source: The MathWorks IncCoverys
Boston, MA, United States
The Technical Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individua
Job Source: CoverysWerfen
Bedford, MA, United States
Overview Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and
Job Source: WerfenMathWorks
Natick, MA, United States
Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. Math
Job Source: MathWorksSICK
Boston, MA, United States
This position is a remote position working 12 hour days in a 2-2-3 schedule 6am-6pm eastern time. Candidate would be the technical phone support for our systems support team. ABOUT SICK: SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000
Job Source: SICKBoston, MA, United States
Here at Spark Shipping we're looking for a Customer Support Representative to join our fully remote team. We are looking for team members who are comfortable with and motivated by the opportunity to work remotely.
At Spark Shipping we help eCommerce retailers automate the connections with their suppliers. Our service is a core mission-critical application for many eCommerce retailers.
This role is highly technical. We focus on educating and helping users (instead of just closing tickets). We're looking for someone who is very technical but also would prefer to teach and spend time helping users.
We want you to become a pro on our platform and then help users do the same!
You'll be diagnosing technical issues in tasks such as:
Reading and understanding API documentation
Connecting to an FTP server
Reading CSV (comma-separated) files
Position Details: Ability to dedicate 40 hours per week (significant overlap with 8-6 EST)
Strong technical skills
Ability to troubleshoot technical issues
You must be based in the US-- Please DO NOT APPLY if you're outside the United States
Requirements
Must haves: Technical Support experience at a B2B SaaS
Familiarity with FTP clients like FileZilla
Ability to read and understand API documents
Work with Excel and CSV files
A great attitude and desire to help people :)
Nice-to-Have... eCommerce experience
We work heavy with Shopify, BigCommerce, WooCommerce, Magento, Amazon Seller Central and eBay - You'll need to have a working knowledge of how these platforms work
Benefits Fully remote team
Flexible schedule
Work with an awesome team
We care more that are our clients are happy and satisfied than how many tickets are closed
Our Core Values: High speed, low drag
Continuous Improvement
Processes & Playbooks
Teamwork
Passion for serving the customer
Candidates will be required to perform a background check
Email Alert for Technical Support Specialist jobs in Boston, MA, United States
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