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Gunder
Boston, MA, United States
**Gunderson Dettmer** **Technical Support Specialist** **IT - Boston, MA - Full Time** **Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ten offices - from Silicon Valley to Singapore - we innovate for innovators, acce
Job Source: GunderWerfen
Bedford, MA, United States
Overview Werfen Werfen, founded in 1966, is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company's business lines include Hemostasis, Acute Care, and Autoimm
Job Source: WerfenQuadient
Boston, MA, United States
Connect with Quadient Quadient is a global leader in customer communication solutions. With over 100 years of experience and still going strong, we aim to be the driving force behind the worlds most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, w
Job Source: QuadientLoadSpring Solutions, Inc.
Burlington
Job Description Job Description Description: LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadSpring INSIGHTS. Our technology solutions provide a secure hosting pla
Job Source: LoadSpring Solutions, Inc.Spark Shipping
Boston, MA, United States
Here at Spark Shipping we're looking for a Customer Support Representative to join our fully remote team. We are looking for team members who are comfortable with and motivated by the opportunity to work remotely. At Spark Shipping we help eCommerce retailers automate the connections with their suppliers. Our service is a core mission-critical app
Job Source: Spark ShippingPlanet Technology
Boston, MA, United States
Helpdesk Specialist- Tier 2 Onsite in Boston, Contract- Potential for extension and/or conversion Preferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves: 1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related field Experience with W
Job Source: Planet TechnologyThe MathWorks Inc
Natick, MA, United States
MathWorks staff enjoy a hybrid work-from-home model featuring both home-office flexibility as well as in-office meeting days for optimized collaboration. As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installati
Job Source: The MathWorks IncThe Mathworks
Natick, MA, United States
MathWorks staff enjoy a hybrid work-from-home model featuring both home-office flexibility as well as in-office meeting days for optimized collaboration. As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installati
Job Source: The MathworksBoston, MA, United States
.
** Technical Support Specialist**
Our Vaisala solutions contribute to societies and peoples lives in over 150 countries and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world.
Building on over 80 years of experience, we employ approximately 1,900 professionals worldwide today. We are listed on the Nasdaq Helsinki stock exchange and our headquarters is located in Finland.
Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting-edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.
**Position Description:**
We are looking for a Technical Support Specialist to work as a trusted and motivated member of our Industrial Measurements global technical support team. The position is located at our office in Woburn, MA and is a 6-month, full-time position. As a Technical Support Specialist, you will help our customers with various technical questions related to our products and applications, provide support over the phone and through email, as well as deliver end-user trainings. The successful candidate for this role will be vaccinated against COVID-19, pursuant to Executive Order 14042.
**Your key responsibilities include:**
Providing exceptional second line technical support to our global customers
Conducting primarily remote customer training sessions with possible on-site customer training involving overnight travel
Actively contributing to and promoting the use of best practice and continual service improvement within the team
Ensuring the level of service hits the key performance indicator targets
**Qualifications:**
BSc. or MSc. in Technology
Metrology, instrumentation, process industry, automation, and application understanding
Strong problem-solving skills
Excellent customer relationship management and presentation skills
Self-motivated and ability to work independently
Fluent in English, other language
We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference!
**What we offer:**
Our innovative high-tech business provides opportunities for curious challenge-seekers to make a real difference. As a part of our global team you can contribute with science and technology to solve the big environmental and societal challenges of our time.
Vaisala offers a competitive benefits package including: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.
To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a personal work preference assessment and complete background check prior to an offer being extended.
**EOE AA M/F/V/D**
Vaisala is proud to be an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship, status, marital status, genetic information, disability, protected veteran status, or any other legal protected status.
**Reasonable Accommodation Notice**
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at [email protected]. Please note that you can easily submit application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).
**Nearest Major Market:** Boston
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Technical Support Specialist jobs in Boston, MA, United States
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