Client Care Coordinator
Chelsea, MA, United States
Job Description Job Description We are seeking a Client Care Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of essential personal senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services. Company Description Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of essential personal senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services.
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