Account Manager - LearnGxP

Boston, MA, United States

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Join Veeva as we innovate life sciences training.As the Account Manager, LearnGxP, you will be responsible for supporting the end-to-end sales process of Veeva accredited GxP eLearning library for customers in Life Sciences. You'll drive your own success by generating sales demand and pipeline revenue through inbound and outbound lead development, then closing deals. This job will require you to have foundational sales skills and an authentic sales approach. In addition to cultivating and qualifying leads, thisposition will be responsible for closing sales opportunities and coordinating other Veeva account executives. This role is a launchpad for a great sales career at Veeva and in cloud technology.

The successful candidate will report to the Director, LearnGxP Sales and will be responsible for and involved in all sales initiatives within an assigned segment put in place to enable rapid growth of digital training solutions within Veeva.

This is a work-anywhere, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. This is a customer-facing role, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

What You'll Do Work within a defined set of industry contacts to generate and qualify new leads and opportunities

Manage the end-to-end sales cycle for opportunities within your market segment

Build trusted relationships with prospective customers; delivering exceptional service and experiences

Understand prospects’ needs and recommend the right Veeva training products and solutions

Coordinate closely with Enterprise and Mid-market Account Executives

Manage and track activities and opportunities correctly in our CRM

Rapidly develop your sales skills on the job and through training and events

Coordinate resources across the customer lifecycle from sales to delivery and beyond

Providing solution-oriented responses to presentations, requests for Proposals/Information (RFPs/RFIs), pricing, proposals and other sales deliverables

Participating in Workshops, Conference Room Pilots (sandbox exercises) and Proof of Concepts

Assisting with the configuration and managing customer trial accounts

Requirements 2+ years’ experience in the pharma/biotech, medtech, or similarly regulated industry

Experience in pre-sales or similar customer facing role for an eLearning or software company

Strong interpersonal, communication, and presentation skills

Ambitious and comfortable taking initiative

Ability to manage time and priorities

Team player; able to take accountability and direction

Willingness to travel as needed

Excellent verbal and written communication, interpersonal, and presentation skills

Driven self-starter; able to work independently

Bachelor’s Degree

Nice to Have Knowledge of eLearning best practices, standards, and current industry trends, with a particular focus on life sciences or GxP applicability

Learning Management System experience

Experience with Salesforce or other CRM systems

Perks & Benefits Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Compensation Base pay: $50,000 - $100,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .

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