ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Sonesta International Hotels
Fort Worth, TX, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsDrury Hotels
Arlington, TX, United States
Hiring for a New Hotel. Wages starting at $16.50 and up, based on experience.Property Location:101 West Road to Six Flags - Arlington, Texas 76011You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for
Job Source: Drury HotelsSCM Hotel Management XCA LLC
Fort Worth, TX, United States
Join Our Team as a Guest Services Agent at Hyatt Place Fort Worth/TCU!!! Weekend and evening availability is a must! Apply today! Are you ready to be part of something extraordinary? At our hotel, we're not just looking for employees we're searching for passionate, dedicated individuals who are committed to creating unforgettable guest experiences.
Job Source: SCM Hotel Management XCA LLCHighgate Hotels
Irving, TX, United States
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin Ameri
Job Source: Highgate HotelsPM Hotel Group
Irving, TX, United States
What You’ll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to general
Job Source: PM Hotel GroupDrury Hotels
Arlington
Starting Wage from $16.50 Property Location: 101 West Road to Six Flags - Arlington, Texas 76011 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT
Job Source: Drury HotelsDrury Hotels
Arlington, TX, United States
Starting Wage from $16.50 Property Location: 101 West Road to Six Flags - Arlington, Texas 76011 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN E
Job Source: Drury HotelsFour Points Sheraton DFW Airport North
Coppell, TX, United States
We are looking for energetic and outgoing individuals who have a service-minded attitude and are willing to work flexible hours on weekdays, weekends and holidays. We provide excellent benefits competitive wages and on-the-job training. Responsibilities: • Greet guests warmly and assist with check-in and check-out processes • Ensure guest satisfact
Job Source: Four Points Sheraton DFW Airport NorthArlington, TX, United States
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Potential Career Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Position Requirements
* Immediately greet guest and offer to assist with their needs.
* Register and assign guests to hotel rooms.
* Establish method of payment and verify credit.
* Make and confirm reservations.
* Compute bills, collect payments, and make change for guests.
* Transmit and receive messages, using telephones or PMS system.
* Respond to guest requests in a timely manner.
* Receive and resolve guest complaints, elevating to supervisor if necessary.
* Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
* Perform bookkeeping activities, such as balancing accounts and conducting audits.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Experience
* High School diploma or equivalent preferred.
* Previous customer service experience or equivalent training required.
* Knowledge of PMS systems preferred.
Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standingfor extended periods, walking, pushing, lifting up to 25pounds, bending andreaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Guest Service Agent jobs in Arlington, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.