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Sutherland Global
, CO, United States
COVID-19 Update: Sutherland is committed to ensuring a safe working environment for our people, their families, and the communities in which we operate. Where possible, we have enabled our teams to work at home (WAH). For anyone who needs to be on-site, we are actively implementing strict health and safety protocols in all of our office locations.
Job Source: Sutherland GlobalLeprino Foods
Denver, CO, United States
Leprino Foods Position Title: Customer Experience Analyst Shift Type: Full Time Location: Denver, CO, US, 80211 Posted Date: Apr 9, 2024 Requisition ID: 29697 Job Functions: Other Description: Within our Ascent team located in Denver, Leprino is seeking a Customer Experience Analyst to elevate our organization's customer journey! We're passi
Job Source: Leprino FoodsGates Industrial Corporation plc
Denver, CO, United States
Customer Experience Business Analyst Location: Denver, CO United States Job Category: Customer Service Salary: $ 67300.00 - $ 86500.00 Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expect
Job Source: Gates Industrial Corporation plcConga, Inc.
Broomfield, CO, United States
**Sr. Customer Experience Analyst** Our shared values: The Conga Way A successful candidate will embody the essence of a Conganeer through demonstration of critical behaviors of The Conga Way: + Embracing an Entrepreneurial Spirit + Achieving Together + Championing the CustomersThe Conga Way is a core element of the Culture and Talent focus at Cong
Job Source: Conga, Inc.Evs, Llc
Westminster, CO, United States
**Senior Manager of Customer Experience** at EVS Westminster, CO The Senior Manager of Customer Expierence is responsible for providing tactical leadership and execution responsibility for both the Account Management and Support Teams. This position shall also assists with information technology needs for the company, which may also be a sha
Job Source: Evs, LlcWyndly
Denver, CO, United States
[Full Time] Senior Customer Experience Manager at Wyndly (United States) | BEAMSTART Jobs Senior Customer Experience Manager Wyndly United States Date Posted 12 Aug, 2023 Work Location Denver, CO, United States Salary Offered $30000 — $200000 yearly Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options Yes Vacancies 1
Job Source: WyndlyXcel Energy
Denver, CO, United States
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Position Summary Coordinate primary marketing researc
Job Source: Xcel EnergyHuron Consulting Group
Denver, CO, United States
Customer Experience Analyst, Healthcare Software Group page is loaded **Customer Experience Analyst, Healthcare Software Group** **Customer Experience Analyst, Healthcare Software Group** locationsDenver - 555 17th time typeFull time posted onPosted 5 Days Ago job requisition idJR-0002953 ******The Opportunity****** Huron helps its clie
Job Source: Huron Consulting Group, CO, United States
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Reporting to Assistant Director of Enterprise Experience, the Senior Analyst, Customer Experience owns a portfolio of research efforts to inform customer centric priorities within the Northwestern Mutual Customer Experience. This role requires experience with and a passion for customer research. In addition, individuals in this role, must have a desire to build a deep understanding of the enterprise to ensure work and recommendations are aligned to the company's overall business strategies and goals. A blend of analytical prowess, intellectual curiosity and strong communication / interpersonal skills are needed to thrive in this role.
Primary Duties and Responsibilities
Lead the creation of and oversee all aspects of strategically aligned consumer research, including questionnaire design, programming, and analysis
Manage ongoing panels of target consumers / clients to support individual research portfolio as well as critical research questions generated elsewhere in the enterprise specific to the panels’ participants
Access, gather, and perform data analysis and modeling to build insights required to make strategic decisions
Work with vendors to manage multiple projects in a fast-paced work environment
Present findings and recommendations to senior leadership with a focus on translating insights into actions
Other responsibilities may be assigned
Qualifications
Bachelor’s degree or equivalent in business, engineering, mathematics, economics, psychology, marketing, or related field
2+ years of professional research and analysis experience
Expertise collecting, analyzing & synthesizing both quantitative and qualitative insights generating actionable recommendations
Knowledge of SAS or SPSS for data tabulation, analysis and statistical procedures
Prior experience with feedback management tools (Qualtrics, Medallia, InMoment, Confirmit, Clarabridge, etc.)
Strong statistical and analytical skills, as well as experience working with data from diverse sources (quantitative, qualitative, various channels)
Experience in problem solving, research, quantitative analysis and analytical working techniques
Strong aptitude and desire for learning new platforms, development, analytic and presentation tools; modeling, analytic and quantitative techniques
Strong communication and presentation skills, with Powerpoint as the primary communication platform
Our Benefits!
Collaborative team first environment
Tons of room for career growth.
We offer highly competitive compensation, including annual bonus opportunities
Medical/Dental/Vision plans, 401(k), pension program
We provide tuition reimbursement, commuter plans, and paid time off
We provide extensive Professional Training Opportunities
We offer an excellent Work/Life Balance
#LI-Hybrid
Compensation Range:
Pay Range - Start:
$68,320.00 Pay Range - End:
$126,880.00 Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.
Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
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Senior Analyst, Customer Experience jobs in , CO, United States
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