Hospitality Manager
San Antonio
Job Description Job Description Position Summary
The Hospitality (FOH) Manager will embody the cultural and operational spirit of Carriqui. The Hospitality Manager will assist in the daily operations of the entire restaurant and will supervise the Front of House team. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed. Additionally, the Hospitality Manager may be responsible for overseeing other specific business functions. This might include (but would not be limited to) catering, hiring, scheduling, Associate development, and training, ordering and inventory management, and facilitating maintenance.
Essential Functions
• Manage a team of front of house staff including training, and supervising the team in consistently providing best-in-class service and ambiance
• Coach and develop the team and drive Associate engagement with excellent leadership
• Ensure all areas are staffed and functioning efficiently
• Uphold operating procedures and service and safety standards
• Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
• Responsible for daily deposits, and the correct operation of the POS systems
• Balancing of all daily and nightly cash drawers and POS
• Inventory and maintenance of par levels for front of house items
• Enforce and monitor all health, safety, and sanitation standards in our area
• Assist with catering function management
• Perform other operational duties as assigned by your manager
• Ensure FOH and BOH are properly executing operational excellence and working cohesively in tandem with one another. One team/one dream mentality.
Required Skills and Abilities
• Excellent verbal and written communication skills, and positive work ethic.
• Must be a strategic thinker as well as have strong analytical skills.
• Confident decision maker that embraces frequent change.
• Pioneering spirit, culture focused.
• Must be able to work well under pressure.
• High standards of personal hygiene and appearance
Required Skills and Abilities
2+ years of hospitality experience, high-volume preferred.
At least 2 years of supervisory experience.
TABC and Serve Safe certification.
Bilingual preferred.
Physical Requirements
• Prolonged periods standing and working of 12 hours or more.
• Must be able to lift up to 50 pounds at times.
• Ability to perform repetitive movements over long periods of time.