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Marriott
Denver, CO, United States
Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the
Job Source: MarriottInceed
Golden, CO, United States
Compensation: $20-25/hr (Depending on experience) Location: Golden, CO IT Service Desk Support Specialist Inceed has partnered with a great company to help find a skilled IT Service Desk Support Specialist to join their team! Responsibilities: First Point of Contact Serve as initial contact for technical assistance via phone, chat, or emai
Job Source: InceedAmtex Systems
Denver, CO, United States
Full-time professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years.
Job Source: Amtex SystemsAmpcus
Aurora, CO, United States
MINIMUM QUALIFICATIONS • High school diploma or equivalent • Basic troubleshooting skills for Windows and Apple computers • Basic troubleshooting of mobile devices • Basic network troubleshooting skills • bility to troubleshoot issues remotely • Basic troubleshooting skills of common Microsoft applications • ble to type a minimum of 20 words per mi
Job Source: AmpcusInceed
Golden, CO, United States
Compensation: $20-25/hr (Depending on experience)Location: Golden, COIT Service Desk Support Specialist Inceed has partnered with a great company to help find a skilled IT Service Desk Support Specialist to join their team! Responsibilities: First Point of Contact Serve as initial contact for technical assistance via phone, chat, or email.Re
Job Source: InceedPRIDE Health
Aurora, CO, United States
Pride Health is hiring a Help Desk - Information Technology for one of its clients in Colorado. This is a 6-month contract with a possible extension with competitive pay and benefits. Location - Aurora, CO 80045 (Hybrid) Pay range - $23 - $25 per hour. Length of assignment - 6 months + Possible extension Shift - 7 AM - 3 PM Job Duties Provid
Job Source: PRIDE HealthAimic.Inc
Golden, CO, United States
Job Title: Call Center - IT Help Desk Client: State of Colorado Location: (Onsite & Remote Every Friday) - 3500 Illinois Street Suite 2500 Golden, Colorado 80401 Duration: 6+ Months of Contract Pay rate: $35 per hour on W2. Candidate must be local for in-person interviews and reporting to work on scheduled days. Job Description: Full-time professio
Job Source: Aimic.IncPride Health
aurora, co
Pride Health is hiring a Help Desk - Information Technology for one of its clients in Colorado. This is a 6-month contract with a possible extension with competitive pay and benefits. Location – Aurora, CO 80045 (Hybrid) Pay range - $23 - $25 per hour. Length of assignment - 6 months + Possible extension Shift - 7 AM – 3 PM Job Duties Prov
Job Source: Pride Health, CO, United States
* Provide visible leadership to the team to effectively deliver core IT services to the business.
* Help shape the strategy for the team, secure the buy-in from team members liaising with local and Group IT functions.
* Oversee development opportunities for team members, effectively balancing skills, career aspirations, and business needs across team deliverables.
* People management including coaching, mentoring, development, performance monitoring, feedback etc.
* Oversight of the Incident, Major Incident, Change, and Transition management processes.
* Feed into the Problem Management RCA process and sign off for closure of Problem cases.
* Take the lead on major incidents as required, including effective stakeholder communication and impact analysis.
* Key input to critical business and dashboard reporting including incident volumes, impacts, end user feedback and continuous improvement items.
* Effective planning and management of key deliverables and activities across the team, reporting on a regular basis to senior stakeholders on progress, issues, actions to facilitate prioritisation discussions.
* Direct and influence continuous service improvement items across the team to deliver a more effective IT service for Zurichs business and customers.
* Support any IT control, security, and audit obligations (internal and external) as applicable.
* On a regular basis, work closely with Global colleagues to identify gaps, improvements, opportunities, future demands, priorities etc. and then oversee delivery of these items locally.
* Build effective relationships with colleagues locally (business and IT), globally and with our suppliers.
* Provide key input on internal and external service provider (supplier) performance so that improvement areas can be effectively addressed.
* Stay abreast of internal and external key business issues and priorities to ensure that the team can continue to delivery services effectively against these needs and support the business on transformation and growth journeys.
* Member of the IT Bronze team required to lead IT response in the event of a critical business impact event.
* Strong People Management skills.
* Excellent communication and stakeholder/customer management skills.
* Excellent problem-solving skills.
* Proven track record of dealing with ambiguity and translating into tangible, fact-based information for senior stakeholders.
* Ability to effectively prioritise depending on criticality and business need.
* Ability to network with key contacts internally and externally, and at local and global levels.
* Effective delegation across a team with wide ranging skillsets.
* Ability to forecast workloads and efforts across the team to ensure key deliverables and deadlines are met.
* IT knowledge or knowledge of Zurichs IT estate is critical.
* Continuous improvement mindset, challenging the status quo and constantly trying to improve internal process or services provided to the business.
* Understanding of the ITIL Framework.
* Financial Services Industry knowledge.
* Versed in project governance.
* Knowledge and experience of Information security governance and oversight.
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IT Service Manager jobs in , CO, United States
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