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Closet Factory Inc
Los Angeles, CA, United States
We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team.You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly address the client's concerns and inquiries, all the while maintaining a prof
Job Source: Closet Factory IncMELA Group
Torrance, CA, United States
Mela Group is currently seeking a highly motivated individual to join our team as an innovative Customer Support Associate. Our ideal candidate is a self-driven individual who is confident in communicating and proposing new ideas to aid in the institution of new customer-centric campaigns. We combine divergent skill sets and services to create inte
Job Source: MELA GroupHaystack Team, Inc.
Los Angeles, CA, United States
**Customer Support Associate** Remote / Customer Experience Care / Full Time **What Haystack Is All About** Haystack is an enterprise SaaS platform on a mission to make big companies feel small. Our thoughtfully designed software helps companies engage their workforce by streamlining internal communications, forging real human connections between
Job Source: Haystack Team, Inc.At Home Stores LLC
Long Beach, CA, United States
Job Description $16.00-19.50/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. Key Roles and Responsibilities Provides customers a positive shopping experience Per
Job Source: At Home Stores LLCAt Home Stores LLC
Pasadena, CA, United States
Job Identification 16965 Locations Posting Date 08/09/2023, 09:50 PM Job Schedule Job Description $15.50-$19.50/hour The Customer Support Associate provides customers with a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to completing other tasks as assigned by store manageme
Job Source: At Home Stores LLCCloset Factory
Los Angeles
Job Description Job Description We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team. You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly address the client's concerns and inquiries
Job Source: Closet FactoryCloset Factory
Los Angeles, CA, United States
We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team.You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly address the client's concerns and inquiries, all the while maintaining a prof
Job Source: Closet FactoryMELA Group
Lakewood, CA, United States
Mela Group is currently seeking a highly motivated individual to join our team as an innovative Customer Support Associate. Our ideal candidate is a self-driven individual who is confident in communicating and proposing new ideas to aid in the institution of new customer-centric campaigns. We combine divergent skill sets and services to create inte
Job Source: MELA GroupLos Angeles, CA, United States
[Full Time] Customer Support Associate at arketa (United States) | BEAMSTART Jobs Customer Support Associate arketa United States
Date Posted
18 Aug, 2023
Work Location
Los Angeles, CA, United States
Salary Offered
$45000 — $50000 yearly
Job Type
Full Time
Experience Required
1+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
What we're looking for
Lovers of fitness and advocates for wellness businesses wanted! Our customer experience team supports our partners with using our product and helping them to grow their wellness businesses. We also represents the voice of our partners internally. If you love building relationships, making people smile, and increasing access to wellness around the world, we want to meet you! Fitness & wellness providers already using Arketa is a Bonus ????????
The Role
Support our Partners (customers) by answering their questions with speedy, friendly responses over chat, email and zoom
Consolidate and summarize Partner feedback internally with the team to help us keep our finger on the pulse of the industry
Guide new Partners through the onboarding and migrating process
Host weekly webinars
Daily team meetings - we're nice :)
Troubleshooting and problem solving quickly to deliver fast responses
Turn grumpy folks into our biggest fans using empathy, transparency, and de-escalation
Become an expert on all things Arketa by learning new tools and keeping our customers educated
Always advocating for our Partners while also advocating for Arketa
Go above and beyond in creating a magical experience for our customers, and helping them to succeed
Report on insights + industry feedback from customers to improve product features
The You
You love meeting new people, kindness comes easily to you, and you have a great attitude!
1-2 years experience in a Customer Support, Communications/PR, or social-oriented role.
Supporting small and medium size businesses makes your heart skip a beat!
Working remote is in your wheelhouse.
You have previous experience in a role requiring impeccably written communications across social and email.
Have great judgment and can problem solve on your feet, always keeping the customer experience in mind.
Ability to identify opportunities for process improvement that contributes to a first-class customer experience.
Can explain complex issues clearly.
Strong experience with Google Suite, Notion, Slack, Intercom and can learn new tech quickly.
Great at multi-tasking. Able to manage numerous requests and time demands concurrently, while achieving goals.
Team player - we're in this together. You will play an integral part of helping our team and work hard to help achieve goals.
Organized, self-sufficient and a go-getter. Able to go above and beyond what is expected of you.
Four-year post-secondary education/Bachelor's degree (preferred).
The Benefits
Budget for in person fitness classes in your area
Health/dental/vision coverage
Unlimited PTO / sick leave
Annual company retreat
About arketa Everything for your fitness or wellness business. Company Size: 11 - 50 People Year Founded: 2020 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Customer Support Associate jobs in Los Angeles, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.