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MELA Group
Torrance, CA, United States
Mela Group is currently seeking a highly motivated individual to join our team as an innovative Customer Support Associate. Our ideal candidate is a self-driven individual who is confident in communicating and proposing new ideas to aid in the institution of new customer-centric campaigns. We combine divergent skill sets and services to create inte
Job Source: MELA GroupAt Home Stores LLC
Pasadena, CA, United States
Job Identification 16965 Locations Posting Date 08/09/2023, 09:50 PM Job Schedule Job Description $15.50-$19.50/hour The Customer Support Associate provides customers with a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to completing other tasks as assigned by store manageme
Job Source: At Home Stores LLCarketa
Los Angeles, CA, United States
[Full Time] Customer Support Associate at arketa (United States) | BEAMSTART Jobs Customer Support Associate arketa United States Date Posted 18 Aug, 2023 Work Location Los Angeles, CA, United States Salary Offered $45000 — $50000 yearly Job Type Full Time Experience Required 1+ years Remote Work Yes Stock Options No Vacancies 1 available Wha
Job Source: arketaAt Home Stores LLC
Long Beach, CA, United States
$16.00-19.50/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier d
Job Source: At Home Stores LLCCloset Factory
Los Angeles, CA, United States
We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team.You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly address the client's concerns and inquiries, all the while maintaining a prof
Job Source: Closet FactoryRippling People Center Inc.
, CA, United States
**Customer Support Associate, Payroll** Remote Rippling Rippling is the first way for businesses to manage all of their HR & IT payroll, benefits, computers, apps, and more in one unified workforce platform. By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they nor
Job Source: Rippling People Center Inc.Rippling People Center Inc.
, CA, United States
**Customer Support Associate - Insurance** Remote Rippling Rippling is the first way for businesses to manage all of their HR & IT payroll, benefits, computers, apps, and more in one unified workforce platform. By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they
Job Source: Rippling People Center Inc.Well Health Inc.
, CA, United States
** Pursue Growth** We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others. Pursue Growth We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others. **Privacy Preference Center** ** Manage Consent Preferences** Always Act
Job Source: Well Health Inc.Los Angeles, CA, United States
We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team.You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly address the client's concerns and inquiries, all the while maintaining a professional demeanor. If you have excellent communication skills, a passion for delivering exceptional customer service, and a talent for problem-solving, we invite you to join our team at Closet Factory in Los Angeles and apply. Please call (310) 516-7000 and ask for Pearl, or email resumes to [email protected].
Responsibilities Customer Interaction: As the first point of contact for clients via phone, email, as well as in-person interactions, you will provide friendly and attentive assistance while addressing their questions, concerns, and requests.
Issue Resolution: You will listen attentively to customer inquiries and issues and work diligently to find effective solutions. You will also collaborate with various other departments to ensure timely resolution and customer satisfaction.
Order Tracking: We monitor and update customers on the status of their orders, ensuring they are well-informed about the progress of their projects and any updates to their installation date.
Product Knowledge: You will develop a strong understanding of Closet Factory's products and services in order to provide more accurate information to customers and assist with product-related inquiries.
Organized Documentation: You will need to maintain accurate and organized records of every customer interaction, transaction, and inquiries in the company's database.
Appointment Scheduling: Assisting customers in scheduling appointments for consultations, installations, and follow-up visits will be a daily task that will occur.
Addressing Customer Complaints: Empathetically listen to customer complaints in a professional and empathetic manner, as well as aim to turn every negative experience into a positive one.
Effective Communication: Creating a proper line of communication with internal teams to ensure seamless coordination and execution of customer requests will be a must.
Qualifications Effective Communication Skills: Strong verbal and written communication skills are essential in interacting with customers and internal teams is a must.
Team Player: Must be willing to work in a collaborative work environment and willing to work closely with colleagues to achieve team goals.
Tech-Savvy: Must proficient in using computer software and databases for tracking and documenting customer interactions.
Organizational Skills: Capable of managing multiple tasks simultaneously, while maintaining attention to detail and accuracy.
Problem-Solving: Proven ability to identify issues and provide creative solutions to ensure customer needs are met.
Customer-Centric Attitude: A genuine desire to assist and satisfy customers, with the ability to remain patient and composed under pressure.
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Customer Support Associate jobs in Los Angeles, CA, United States
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