ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
AlgoSec
Atlanta, GA, United States
AlgoSec is looking for an experienced Customer Success Manager for the Americas. Our Customer Success Manager will partner closely with customers to determine their business needs and challenges to ensure AlgoSec products are deployed successfully and are driving business value. This role is part consultant, project manager and product specialist,
Job Source: AlgoSecVerusen
Atlanta, GA, United States
Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory for complex supply chains. The company's AI software harmonizes disparate material data across ERP instances/systems while providing accurate MDM across the enterprise to optimize inventory cos
Job Source: VerusenMessageGears
Atlanta, GA, United States
MessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We're disrupting an industry by providin
Job Source: MessageGearsLanguageWire Ltd
Atlanta, GA, United States
Job Description Are you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you
Job Source: LanguageWire LtdWorkday
Atlanta, GA, United States
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of puttin
Job Source: WorkdayLanguageWire
Atlanta, GA, United States
Job Description Job Description Job Description Are you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in
Job Source: LanguageWireAccenture
Atlanta, GA, United States
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology
Job Source: AccentureMessageGears, LLC
Atlanta, GA, United States
MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providin
Job Source: MessageGears, LLCAtlanta, GA, United States
Tonic is looking for a Customer Success Manager to partner with our customers and continuously drive value realization through adoption and deep business relationships. Part product expert and part business partner, this role will primarily focus on expanding the use of Tonic within existing accounts.
As a Tonic Customer Success Manager, you will create strategic customer success plans for each customer, identifying areas to improve the use of Tonic, and uncovering new uses for our product to expand accounts. This role collaborates with the Product team to provide feedback and improve our platform, the Sales team on certain large expansions, and the Marketing team to nurture and educate our customer base.
The best candidate for this role will be customer-obsessed, collaborative and flexible. Success will require a deep understanding of our platform and the problems we solve, maximizing the value our customers get out of Tonic and keeping an eye out for expansion opportunities.
What You'll Be Doing:
Oversee approximately 20-30 accounts within Tonic’s customer base, identifying and negotiating both contract renewal and expansion opportunities either directly or along with one of Tonic’s account managers for larger enterprise customers
Build and nurture customer relationships on an ongoing basis to ensure they maximize productivity and value from our platform
Proactively meet with new customers to ensure they receive effective product training tailored to their business needs
Follow, manage and mold our customer journey while working closely with Sales, Customer Success, and Product to ensure an exemplary customer experience
Monitor product utilization and account health, turning every user into a champion
Collect customer feedback, reviewing and filtering it for our Product and Engineering teams to continuously improve our product
What We're Looking For:
3+ years of experience in a customer-facing sales, customer success, or strategic consulting role
Ability to retain and expand accounts for a technical B2B product
Strong interpersonal skills and an ability to collaborate with technical and business teams
High organizational skills with the ability to juggle competing customer priorities
Why Join Us?
Ground-floor opportunity to have an immediate impact on the company's growth
Series B backed by leading investors such as Insight Partners, GGV Capital, and HeavyBit
Health, dental, vision and 401(k)
Unlimited time off and flexible work hours
About Tonic AI
Tonic.ai empowers developers while protecting customer privacy by enabling companies to create safe, synthetic versions of their data for use in software development, testing, and QA. Founded in 2018, with offices in San Francisco, Atlanta, and New York, the company is pioneering enterprise tools for database subsetting, de-identification, and synthesis. Thousands of developers use data generated with Tonic on a daily basis to build their products faster in industries as wide ranging as healthcare, financial services, logistics, edtech, and e-commerce. Working with customers like eBay, The Motley Fool, Flexport, and Everlywell, Tonic.ai innovates to advance their goal of advocating for the privacy of individuals while enabling companies to do their best work. For more information, visit https://www.tonic.ai or follow @tonicfakedata on Twitter.
#J-18808-Ljbffr
Customer Success Manager jobs in Atlanta, GA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.