ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Copart
Glassboro, NJ, United States
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and s
Job Source: CopartFamily Dollar
Clementon, NJ, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Folcroft, PA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Brookhaven, PA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Oaklyn, NJ, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Beverly, NJ, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarTrinseo
Bristol, PA, United States
Customer Service Representative iCIMS Job ID 2024-3100 # of Openings 1 Job Family Customer Service Overview Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation
Job Source: TrinseoAgustaWestland Philadelphia Corporation
Philadelphia, PA, United States
Job Title: Customer Service Representative Department: Materials – Customer Support & Training Reports to: Supervisor, Customer Service Direct Reports: N/A Location(s): 3050 Red Lion Road, 19114 Philadelphia, PA 1. Summary of Position: (Brief description of overall responsibilities and function) Customer Service Representative (F/T) Address
Job Source: AgustaWestland Philadelphia CorporationPhiladelphia, PA, United States
East Falls: 4341 Ridge Avenue, Philadelphia, PA 19129
Work Days and Expected Hours:
Monday - Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 6:00 PM
(Must be flexible around branch hours)
Function: Operates a customer service window to provide customers with quality service on a variety of transactions. Suggests solutions and options to the customer and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and efficient manner.
Duties and Responsibilities:
1. Develops a working skill set, including competencies in bank operations, a strong knowledge of policies and procedures and bank products/services available to customers.
2. Shows accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual.
3. Demonstrates knowledge of Consumer Bank Customer Service Expectation & offer each customer exceptional customer service as outlined by Branch Management.
4. Applies a combination of knowledge of the Customer Service Information Inquiry Computer Systems, service skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following:
a. Utilizing Computer Inquiry System to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect customers and the bank from fraud (including, but not limited to; verifying balances, placing holds, and documenting proper identification).
b. Accepting deposits, verifying endorsements, and issuing receipts.
c. Accepting checks or coupons for cashing, identifying customers, verifying endorsements and balances, and/or referring customers to branch management for authorization.
d. Accepting savings deposits and withdrawals and performing related duties.
e. Providing additional customer services, including bank money orders, and other services.
f. Accepting various loan payments or other types of payments.
g. Balancing cash drawer daily.
h. Assisting in ATM balancing & settlement, where applicable.
i. Assisting in vault balancing, as requested
5. Promotes the bank's services, answers questions regarding banking matters, and directs customers to other departments for specialized services. Identifies customer needs through profiling each customer with Computer Inquiry System for other services to expand relationships and develops new customers to increase market share and improve profitability.
6. Contribute to Branch Sales/Service Plan as detailed by Branch Management
a. Utilize the Sales & Service Opportunity tool to personally be aware of customer(s) who you introduced to a banker.
7. Provides services including night deposits, mail deposits, and safe deposit admittance, as needed.
8. Maintains a positive relationship with bank customers and seeks to contribute to help grow the branch by producing leads to the Personal Banker platform.
9. Maintains a good working relationship with all bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.
10. Attends and successfully completes all required training on Customer Service Information Inquiry Computer Systems, , regulatory and product knowledge etc. as needed.
11. Performs additional duties as required.
Physical Demands
Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#J-18808-Ljbffr
Customer Services Representative jobs in Philadelphia, PA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.