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Uhaul
Boston, MA, United States
Location: 1550 VFW, West Roxbury, Massachusetts 02132 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s
Job Source: UhaulCobra Power
Boston, MA, United States
Job Description Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have exp
Job Source: Cobra PowerWellist
Boston, MA, United States
Wellist is seeking a detail-oriented individual to help make life easier for our users (patients, employees, and their families). This role connects directly with users via phone and email to make sure they have all the support they need during sensitive and often challenging times. This can include things such as a dog walker for someone recoverin
Job Source: WellistU-Haul
Abington, MA, United States
Location: 403 Bedford St, Abington, Massachusetts 02351 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul compa
Job Source: U-HaulFamily Dollar
Woburn, MA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarCushman & Wakefield
Needham, MA, United States
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as ke
Job Source: Cushman & WakefieldFamily Dollar
Dorchester Center, MA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarCharmisma Voice
Boston, MA, United States
About Charmisma Voice: At Charmisma Voice, we're not your ordinary call center—we're a team of enchanters, dream weavers, and customer service wizards dedicated to making every interaction sparkle with charm and positivity. Job Description: As a Customer Service Representative at Charmisma Voice, you will be the frontline of our company, respons
Job Source: Charmisma VoiceBoston, MA, United States
We have Full time positions available at our Customer Service Center. We are looking for dynamic, hard-working professionals ready to grow with us. English and Bilingual positions are available. Working with us means applying a passion for meaningful work on the leading issues of our day. Smart, compassionate, and innovative, We believe in growing the careers of our employees.
CSRs are the frontline of support on programs that have life changing implications. This team will handle inquiries that involve the provisioning and maintenance of human social services. We need people who are respectful, professional, courteous, eager-to-learn, and ready to make a career with us. We provide training, competitive wages and benefits, and real opportunity for job growth.
The Customer Service Centers regular hours of operation are Monday through Friday from 8:00 a.m. to 5:00 p.m.
The Customer Service Representatives Primary Duties Are
Respond to Customer inquiries and requests for information, and provide status updates, guidance, and information as outlined and defined in approved Desk Reference Guides, policies, and procedures.
Access internal and client systems, interpret screens, update screens, and enter contact notes in automated systems.
Communicate with client staff as required and forward Case and Customer information, when necessary, via telephone, facsimile, or e-mail or other electronic transmission for further processing in accordance with the approved Desk Reference Guides.
Accurately respond to inquiries with a high degree of respect in a professional and courteous manner.
Minimum Qualifications
CSRs shall have at least 1+ year of Customer service experience.
A high school diploma or GED is required.
Applicants will be screened for diction, grammar, voice quality and articulation, proficiency with computer and Customer service skills and experience.
Preferred Skills/Experience
Ability to navigate and update systems in Windows.
Ability to convey information and direction for multiple programs during a single interaction.
Previous experience as a customer service representative in a call center.
Associate degree or Degree in progress preferred.
Professional Skills
Strong verbal, interpersonal and written communication skills
Team player with the ability to work in a fast-paced environment.
Superior interpersonal skills including courtesy, professionalism, empathy, and a cooperative attitude.
Ability to be flexible to handle multiple priorities and to work limited overtime as necessary.
Benefits
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
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Customer Service Representative jobs in Boston, MA, United States
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