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CompQsoft
Colorado Springs, CO, United States
Job Title: Help Desk Specialist Location: Colorado Springs, Colorado (Onsite work with some flexibility) Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Responsibilities: Provides phone and in-person support to users in the a
Job Source: CompQsoftCOMPQSOFT, Inc
Colorado Springs
Job Description Job Description Job Title: Help Desk Specialist Location: Colorado Springs, Colorado (Onsite work with some flexibility) Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Responsibilities: Provides phone and
Job Source: COMPQSOFT, IncGStek
Colorado Springs, CO, United States
GStek is seeking qualified applicants for full-time Help Desk/Desktop Support Specialist openings to provide support at our Fort Carson location. Required: U.S. Citizen Active U.S. Government Security Clearance. Minimum of 3 years Help Desk support experience. Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security
Job Source: GStekMAXIMUS
Colorado Springs, CO, United States
Description & Requirements The Help Desk Specialist III will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel requests for technical support. - Responsible for the 2
Job Source: MAXIMUSSyneren Technologies Corporation
Colorado Springs, CO, United States
Job Title: IT Help Desk Analysts Job Location: USAFA, Colorado Springs, CO Salary: $45-50k Job Description IT Help Desk Analysts are responsible for application support and implementation within the Information Services Department. IT Help Desk Analysts will enhance computer operational skills and be able to perform application diagnostics and
Job Source: Syneren Technologies CorporationKavaliro
Colorado Springs, CO, United States
Kavaliro has partnered with a client who is seeking a Tier I Help Desk Technician for a contract to hire scenario. DUTIES: Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications. Performs required installs, configurations, and maintenance of applications on PCs. Provide user support for all c
Job Source: KavaliroSNI Technology
Colorado Springs, CO, United States
Help Desk Technician Location: Onsite - Colorado Springs, CO Job Pay Range: $19.25-$22.00 per hour Job Summary: As a member of the Information Systems team, this role will be the first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications. Perform required installs, configurations, and maintenance of a
Job Source: SNI TechnologyThe Vanguard School
Colorado Springs
Job Description Job Description Salary: $17.00-$19.00 per hour Job Title: Help Desk Technician Reports to: IT Director Salaried or Hourly: Hourly FLSA Status: Non-Exempt Normal Work Hours: 40 hours per week Salary: $17.00 -$19.00 General Purpose: The help desk technician shall provide basic, ongoing technical support to staff and stu
Job Source: The Vanguard SchoolColorado Springs, CO, United States
Client Service Technician - Help Desk Support
S2Technologies is currently seeking qualified candidates to join our team. We are currently looking for candidates who have experience providing help desk support. As a Client Service Technician/Help Desk Specialist you will provide end-user, system, and network support. This position is responsible for hands-on and/or remote work on end-user and shared devices, firmware, and software, local and network logical objects/structures on PSFB unclassified and classified, wired and wireless, and local and virtual private network (VPN) networks. This includes but is not limited to troubleshooting/installing from the communication to the end device. The qualified candidate shall perform the following tasks:
Experience/Responsibilities:
Possess 3 years of Helpdesk Support Experience.
Basic understanding of networking, including OSI model concepts, basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint).
Experience involving the receipt, installation, configuration, connection, management, maintenance, reconnection, replacement, upgrading, updating, investigation, troubleshooting, repair, verification of proper operation, and uninstallation/removal of approved end-user and shared devices.
Experience with two or more of the following; desktop computers, laptop computers, tablets, smart-phones, Voice-over-Internet Protocol (VoIP) and analog/digital telephones, printers, scanners, multi-function devices (MFDs)/multi-function printers (MFPs), digital senders, TACLANES (encryption devices), VDI clients peripheral and component equipment
firmware and software, and local and network logical objects/structures
Computer accounts, user accounts, group accounts, electronic mail (e-mail) accounts, and associated structures, shared network resources, websites, public key infrastructure (PKI) certificates, and credentials
Understand and adhere to the Standard Operating Procedures (SOP) of the organization, and adhere to all site-specific policies and procedures.
Accurately document all customer contact via the Ticketing system to include detailed issues reported and provide ticket updates, through incident resolution.
Monitor all network capabilities, functions, and performance utilizing means as provided customers such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources, and create trouble tickets on all issues observed.
Ability to work in a fast-paced environment.
Ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine the root cause of the problem.
Education:
BA/BS preferred
Certifications:
IAT Level II
Security Clearance:
Secret Clearance Required
Other Position Requirements:
S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Help Desk Specialist jobs in Colorado Springs, CO, United States
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