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EverCommerce
Atlanta, GA, United States
Account Manager, EverConnect - REMOTE, US At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, infor
Job Source: EverCommerceArchonbenefits
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Account Manager, EverConnect - REMOTE, US
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
We are looking for an Account Manager to focus on our EverConnect 33 Mile Radius brand. 33 Mile Radius is a rapidly growing performance marketing, lead generation, and digital media solutions company that delivers measurable ROI for its clients across multiple verticals. Our team specializes in connecting customers to service providers through multiple acquisition channels of acquisition and lead distribution. We have vast digital marketing experience, we develop and deploy innovative media strategies, and have robust expertise in marketing to clients of all sizes.
Job Responsibilities:
Own all communication and customer journey for your book of business, ranging from 300-500 accounts.
Proactive outreach to your portfolio of customers by phone, email, and text.
Lead web conference Business Reviews for customers.
Attend conferences and networking events.
Schedule and lead check-in meetings for existing customers needing ongoing training.
Identify opportunities to increase revenue with existing customers.
Collaborate with sales, production and other functions, ensuring cohesive communications with our customers.
Meet team goals & OKRs.
Be a product expert for our customers and Support team members.
Managing annual renewals with your book of business and helping maintain our high retention rate.
Monthly collections
Skills and Experience needed to be successful in this role:
Commitment to providing an exceptional service experience, building on (and improving upon) our very high recommendation rate.
Excellent communication skills via phone and e-mail.
Impeccable prose and time management skills.
Proficiency with MS Outlook, Word, and Excel
Experience with Salesforce is required.
Comfortability with social media tools and all things web related.
Outstanding organizational skills with strong follow-through on tasks and deliverables.
Experience with client renewals and agreement negotiations.
Excellent problem solver, with a strong focus on the 'Why'.
Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks :
Flexibility to work where/how you want - in-office, remote, or hybrid.
Continued investment in your professional development through Udemy
Robust health and wellness benefits, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Student Loan Repayment Program
Compensation : The target base compensation for this position is $45,000 - $55,000 USD per year + Commission in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
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EverConnect - Account Manager (Remote, US) jobs in Atlanta, GA, United States
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