Facilities Manager

Mountain View, CA, United States

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Manager with Strong Professional Presence

We are seeking a Facilities Manager with a strong professional presence and the ability to self-perform small facility requests. In this role, you will serve as the single point of contact responsible for facilities management, assisting the Regional Manager and Operations Director in delivering high-quality, client-focused service. Your primary focus will be on ensuring the smooth and efficient functioning of the facilities while providing exceptional customer service to clients.

Key Responsibilities:

Act as the liaison between clients and landlord, managing all facility-related services.

Ensure the efficient and timely execution of common processes, taking accountability for assigned buildings 24/7

Establish and maintain a safety-first culture, promoting and driving safe work practices through timely training, best practices, and rewards and recognition programs.

Uphold safety as the overriding priority, adhering to safety tools and practices such as Take 2s, Pre-Task Plans, Safe Operating Practices, Safety Observation tours, and Incident Investigations (5 Whys)

Work with the regional manager to develop strategies and continuous improvements that advance the quality-of-service delivery and enhance client partnerships.

Manage the housekeeping team, fostering a collaborative and teamwork environment, promoting energy, enthusiasm, and maximizing productivity.

Drive performance by meeting client's Key Performance Indicators

Manage operating expense budgets and provide monthly variance reports.

Initiate purchase order requests for goods and services within your responsibility

Manage subcontractors and suppliers to ensure delivery of goods and services as per contracts and expectations.

Ensure client satisfaction by monitoring and increasing customer satisfaction levels in facility management services.

Self-perform specific service requests by the Facilities tenants.

Ensure compliance with regulatory and standard safety requirements.

Participate in meetings as needed and follow up on related issues.

Conduct informational client meetings as required.

Required Skills and Qualifications:

Proven experience in facilities management with a strong professional presence

Excellent communication skills and the ability to interface with senior and executive level clients.

Strong attention to detail and customer service orientation

Ability to self-perform small facility requests.

Knowledge of safety practices and ability to promote a safety-first culture.

Budget management skills and ability to provide variance reports.

Strong organizational and problem-solving skills

Ability to manage relationships with subcontractors, suppliers, and other stakeholders.

Knowledge of maintenance and repair services

Ability to prioritize and manage multiple tasks effectively.

Join our team as a Facilities Manager and make a significant impact on delivering high-quality facility management services to our clients while ensuring a safe and efficient working environment.

Estimated compensation for this position is:

95,000.00 – 95,000.00 USD per year JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Manager with Strong Professional Presence

We are seeking a Facilities Manager with a strong professional presence and the ability to self-perform small facility requests. In this role, you will serve as the single point of contact responsible for facilities management, assisting the Regional Manager and Operations Director in delivering high-quality, client-focused service. Your primary focus will be on ensuring the smooth and efficient functioning of the facilities while providing exceptional customer service to clients.

Key Responsibilities:

Act as the liaison between clients and landlord, managing all facility-related services.

Ensure the efficient and timely execution of common processes, taking accountability for assigned buildings 24/7

Establish and maintain a safety-first culture, promoting and driving safe work practices through timely training, best practices, and rewards and recognition programs.

Uphold safety as the overriding priority, adhering to safety tools and practices such as Take 2s, Pre-Task Plans, Safe Operating Practices, Safety Observation tours, and Incident Investigations (5 Whys)

Work with the regional manager to develop strategies and continuous improvements that advance the quality-of-service delivery and enhance client partnerships.

Manage the housekeeping team, fostering a collaborative and teamwork environment, promoting energy, enthusiasm, and maximizing productivity.

Drive performance by meeting client's Key Performance Indicators

Manage operating expense budgets and provide monthly variance reports.

Initiate purchase order requests for goods and services within your responsibility

Manage subcontractors and suppliers to ensure delivery of goods and services as per contracts and expectations.

Ensure client satisfaction by monitoring and increasing customer satisfaction levels in facility management services.

Self-perform specific service requests by the Facilities tenants.

Ensure compliance with regulatory and standard safety requirements.

Participate in meetings as needed and follow up on related issues.

Conduct informational client meetings as required.

Required Skills and Qualifications:

Proven experience in facilities management with a strong professional presence

Excellent communication skills and the ability to interface with senior and executive level clients.

Strong attention to detail and customer service orientation

Ability to self-perform small facility requests.

Knowledge of safety practices and ability to promote a safety-first culture.

Budget management skills and ability to provide variance reports.

Strong organizational and problem-solving skills

Ability to manage relationships with subcontractors, suppliers, and other stakeholders.

Knowledge of maintenance and repair services

Ability to prioritize and manage multiple tasks effectively.

Join our team as a Facilities Manager and make a significant impact on delivering high-quality facility management services to our clients while ensuring a safe and efficient working environment.

Estimated compensation for this position is:

95,000.00 – 95,000.00 USD per year The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –Campbell, CA, Cupertino, CA, Fremont, CA, Menlo Park, CA, Milpitas, CA, Mountain View, CA, Palo Alto, CA, Redwood City, CA, San Jose, CA, Santa Clara, CA, Sunnyvale, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

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