Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • TenOneTen

    Customer Success Manager

    Los Angeles, CA, United States

    • Ending Soon

    Our mission is to humanize the internet.Since our launch in 2018, Emotive has created the category of human-to-human marketing, enabling eCommerce merchants to scale 1:1 relationships with customers through conversational texting.We’re extraordinarily proud of the company we’ve built. We’re a driven, passionate, responsible group that values person

    Job Source: TenOneTen
  • Jupiter Power

    Customer Success Manager

    Santa Monica, CA, United States

    Description This position is not remote. We are looking for local candidates who can make the drive to Santa Monica, and want to be working at a buzzing, lively office every day. This is a great opportunity to work at a healthy, growing tech startup and hone valuable CS skills that will serve you well in your future. At least 1-2 years of past ex

    Job Source: Jupiter Power
  • CXApp US, Inc.

    Customer Success Manager

    Los Angeles, CA, United States

    Job Description Job Description Salary: Who We Are: At CXApp, we are the innovators of Indoor Intelligence, delivering actionable insights for people, places and things. Our flagship product the “CXApp” is a workplace experience platform for the enterprise. Our technologies and solutions help enterprise customers deliver a comprehensive business j

    Job Source: CXApp US, Inc.
  • ServiceTitan

    Customer Success Manager

    Glendale, CA, United States

    A customer value, ROI, and business outcome-driven mindset Skills in product training, and comfortable “re-re-selling” the customer on Service Titan Strong de-escalation and problem-solving skills Highly skilled in written and verbal communication Proven ability to multi-task and manage multiple projects at a time with strong attention to detail Se

    Job Source: ServiceTitan
  • NVIDIA

    Customer Success Manager

    , CA, United States

    We are seeking a high-energy and experienced customer success professional with a validated, successful track record of driving successful customer business outcomes. This person will expand the customer’s NVIDIA portfolio via upsell, cross-sell, and retention. This full-time position requires outstanding ability to understand a customer’s business

    Job Source: NVIDIA
  • First Resonance

    Customer Success Manager

    Los Angeles, CA, United States

    First Resonance is a cutting-edge technology company that specializes in providing innovative software solutions for the manufacturing industry, particularly focusing on advanced manufacturing processes such as robotics, automation, and aerospace. Our mission is to empower manufacturing teams to build the future through adaptable and efficient prod

    Job Source: First Resonance
  • American Honda Motor

    Customer Success Manager

    Torrance, CA, United States

    Legal Entity: American Honda Motor Co., Inc Business Unit: Corporate AHM Division:  Corporate Work Location: Torrance - Main Campus Location Career Level:  5 Salary Range:  $99,200.00 - $148,700.00 Location Remote with Business Travel Job Purpose In this role, you will play a critical role impacting the business by owning and nurturing busin

    Job Source: American Honda Motor
  • American Honda Motor

    Customer Success Manager

    Torrance, CA, United States

    Legal Entity: American Honda Motor Co., IncBusiness Unit: Corporate AHMDivision: CorporateWork Location: Torrance - Main Campus LocationCareer Level: 5Salary Range: $99,200.00 - $148,700.00 Location Remote with Business Travel Job Purpose In this role, you will play a critical role impacting the business by owning and nurturing business r

    Job Source: American Honda Motor

Customer Success Manager

Los Angeles, CA, United States

We are leading the charge in logistics innovation, leveraging technology to optimize container logistics. Our goal is to enhance the efficiency and reliability of freight operations. As we continue to grow, we are seeking a Customer Success Manager to ensure our clients experience the full value of our solutions.

Key Responsibilities:

Client Relationship Management: Foster and maintain strong relationships with our clients, ensuring they derive maximum value from our services.

Onboarding and Training: Guide new clients through the onboarding process, ensuring a smooth transition and providing training on our platform's functionalities.

Feedback and Improvements: Gather client feedback and work with the product and tech teams to relay and prioritize essential features or improvements.

Performance Reviews: Conduct regular check-ins and reviews with clients to gauge their satisfaction, address any challenges, and strategize for future success.

Technical Support: Provide basic technical support related to our platform and liaise with the technical team for complex issues.

Collaborate: Work closely with sales, product, and tech teams to ensure a unified approach to client success.

Qualifications:

Must-Have Skills:

Proven experience in customer success or account management roles, preferably in logistics or tech sectors.

Strong communication and interpersonal skills.

Ability to grasp technical aspects of a platform and convey them simply to clients.

Problem-solving aptitude and a proactive approach.

Preferred Experience: Familiarity with container logistics or relevant freight operations.

Proven track record of maintaining and expanding client relationships.

Technical proficiency, especially in troubleshooting software or platform-related queries.

What You Can Expect Working with us: A dynamic environment where innovation is celebrated and encouraged.

Opportunity to work with a diverse clientele, ranging from startups to industry giants.

A supportive team that prioritizes collective success and growth.

Apply

Create Email Alert

Create Email Alert

Customer Success Manager jobs in Los Angeles, CA, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.